Shany Das

Application Software Analyst

Cuttack

Summary

Having 3 years of experience in Application Programming Analysts and Production Support in Cambridge Assessment.Have strong knowledge in Delphi,SQl and Python.Able to lead the team and deliver the client with Swift and reliable solutions. I am looking forward to challenging my potential and be worthy of Management trust and confidence

Overview

years of professional experience

years of post-secondary education

Work History

1. Application Analyst for Cambridge Assessment

Cognizant Technical Solution

Kolkata

2018.12 - Current

Identified issues, analyzed information and provided solutions to problems.
Incident and Service Request Management within stipulated time period.
Prepared Database Script for the bulk data. Re-pushed all the candidate score which were Stuck.
Debugged software issues to fix the bugs.
Designed and development minor application to reduce manual effort.
Developed team communications and information for meetings.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Actively Monitored All the Jobs running on daily basis and provided SQL report in the excel
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Resolved problems, improved operations and provided exceptional service.

Education

Bachelor of Technology - CSE

INSTITUTE oF TECNICAL EDUCATION & RESEARCH

Bhubaneswar,India

2014.07 - 2018.05

Intermediate - Science

STEWART SCIENCE COLLEGE

Cuttack,India

2012.07 - 2014.05

10th Board - Science

New Stewart School