Shrutika Arora

Project #1: IQ Connect Application

Environment: Web

Description:

IQ Connect is a web portal to generate product reports. It manages user profiles, user access, and also integrates different products and components.

To connect to IQ Connect, users will have to log in from the login page. Some big clients, like banks, have Single Sign On, so they can sign on to their system and will automatically be connected to IQ Connect.

Responsibilities:

• Developed and implemented quality assurance standards for software products.
• Analyzed customer feedback to identify areas of improvement in product quality.
• Performed manual and automated testing on software applications to ensure functionality and reliability.
• Conducted reviews of design documentation to verify compliance with quality assurance standards.
• Monitored defect resolution activities to ensure that issues are addressed promptly and effectively.
• Created detailed reports on the results of quality assurance tests conducted.
• Provided technical guidance to junior quality assurance engineers.
• Performed root cause analysis on identified defects in order to determine corrective action plans.
• Assisted in developing strategies for improving overall product quality across multiple departments.
• Collaborated with developers and other stakeholders to resolve complex technical issues related to software products.
• Reviewed test cases created by other members of the team prior to execution.
• Identified, documented, and tracked bugs throughout the development process using the bug tracking system, JIRA.
• Coordinated cross-functional teams during release cycles to ensure timely completion of tasks within established deadlines.
• Developed test automation scripts using Cucumber and Selenium.
• Provided training sessions for new members of the Quality Assurance team on best practices and tools used in QA testing.
• Evaluated existing processes within the Quality Assurance department and recommended improvements where necessary.
• Communicated effectively with customers and contractors to facilitate business operations.
• Hosted sprint retrospectives and team standup calls.
• Involved in the hiring process for hiring within the QA team.
• Tools used: IntelliJ, JIRA, Postman, Jenkins, Github, Cucumber (BDD), Confluence, Maven.

Project #1: My Airtel app.

Environment: Android, iOS

Description: My Airtel is an all-in-one app for prepaid recharge, postpaid bill payments, and money transfer. And cash withdrawal using agent codes or ATMs. Using this app, one can manage all the Airtel services from this Airtel app and also enjoy the exclusive Airtel offers.

Responsibilities:

• Developed and implemented test plans, strategies, and procedures to ensure quality assurance standards.
• Analyzed and reported software defects using bug tracking systems such as JIRA.
• Created test cases based on user stories and requirements documents.
• Conducted functional, integration, system and regression testing on web applications.
• Performed manual tests for functionality, usability, compatibility, reliability and performance of applications.
• Designed automated scripts to support the automation framework utilizing Selenium WebDriver with Java language.
• Provided technical guidance to junior members in the team regarding Quality Assurance processes.
• Monitored daily builds for stability and tracked issues in bug-tracking systems.
• Evaluated product code according to specifications by developing test plans and scenarios.
• Collaborated with developers to identify root cause of defects and ensure their resolution prior to release.
• Mentored junior QA engineers in writing effective test cases and executing them efficiently.
• Communicated effectively with customers and contractors to facilitate business operations.
• Handled a team of four software test engineers.
• Involved in Functional, UI, Regression, Sanity, Retesting, API, and Exploratory Testing.
• Involved in showcasing Demo to the higher management during sprint review.
• Involved in the hiring process for hiring within the QA team.
• Tools used: Android Memory Profiler, JIRA, Confluence, Jenkins, Firebase, and Appium.

Project #1: Risk Experts SmartIRA app

Environment: Web, Android, SmartGlass

Description: The application digitizes the inspection process for risk assessment by leveraging smart glass (Realwear HMT1) and mobile devices. This solution also provides a web platform for easy creation, assignment, update of the surveys, and automatic generation of signed report. SmartIRA is a smartphone/glass solution that enables risk engineers to collect data in the form of text, audio notes, images, and videos and sync it to a web dashboard so that the clerk can review and close the survey. The clerk creates the survey report based on the data entered in the survey. It also supports video calling between Clerk and RE, and live telestration.

Responsibilities:

• Handled a team of two software test engineers.
• Involved in manual testing for the application.
• Responsible for understanding the functional requirements and raising clarifications to remove any ambiguity.
• Written and executed functional test cases.
• Involved in test case review, bug reporting, and test estimations.
• Involved in Functional, UI, Regression, Sanity, API, Retesting, and Exploratory Testing.
• Involved in showcasing demos to the client.
• Tools used: Android Memory Profiler, JIRA, Confluence, Jenkins

Project #2: Siemens Augmented Training Manual app

Environment: Web, Microsoft HoloLens

Description: Augmented training manual (ATM) is a HoloLens 2-based training solution, wherein we train users on how to perform disassembly & assembly of industrial pumps. The AR-based solution aims to replace the existing paper-based pump assembly and disassembly process by digitizing the end-to-end procedure, thus making it more efficient and hands-free.

Responsibilities:

• Handled a team of one software test engineer.
• Involved in manual testing for the application using Selenium and Appium tools.
• Responsible for understanding the functional requirements and raising clarifications to remove any ambiguity.
• Written and executed functional test cases.
• Involved in test case review, bug reporting, and test estimations.
• Involved in Functional, UI, Regression, Sanity, API, Retesting, and Exploratory Testing.
• Involved in showcasing demos to the client.
• Tools used: Windows Device Portal, JIRA, Confluence, Jenkins, Postman.

Project #3: Amway POS and Storefront India app.

Environment: Web, Android, iOS

Description: Amway POS, Storefront India is a Hybris solution that makes ordering and payments easy for shop, web orders, and online orders picked up in the shop. Customers can avail coupons and other discounts on pickup and home delivery orders. Cashiers and managers can view all orders report.

Responsibilities:

• Handled a team of two software test engineers.
• Created automation framework and written, executed, and maintained automation test cases for both web and mobile applications.
• Involved in manual and automation testing for the application using Selenium and Appium tool.
• Responsible for understanding the functional requirements and raising clarifications to remove any ambiguity.
• Wrote and executed functional test cases.
• Conducted test case review, reported bugs, and estimated testing efforts.
• Involved in Functional, UI, Regression, Sanity, Retesting, API, and Exploratory Testing.
• Worked at client site for 1+ year.
• Tools used: Selenium, Appium, JIRA, Confluence, Jenkins.

Project #1: IKEA STORE

Environment: Android, iOS

Description: The IKEA Store is a mobile app for Android and iOS devices which makes shopping in IKEA store smooth and simple. This is the perfect shopping companion, from planning a visit to the store, to finding and remembering everything when the user gets to the store. User can browse and search the IKEA range, then add products to a shopping list and can find the nearest IKEA store based on the location and check opening hours and driving directions. Also , user can see if products are in stock at the selected store so he can plan the best time to shop. See where products on his shopping list are located in store .The app keeps users up to date with events, offers and new products. Users can also Sign up or log in to your IKEA FAMILY account so he can keep a digital IKEA FAMILY card to hand and make great savings.

Responsibilities :

• Responsible for understanding the functional requirements and raising clarifications to remove any ambiguity
• Supervised a team of three individuals
• Created automation framework and written ,executed and maintained automation test cases using Appium tool
• Wrote and executed functional and non-functional test cases effectively
• Involved in test cases review , bug reporting and test estimations
• Involved in Functional, Non-Functional, Performance, Web Analytics, UI, Regression, Sanity, API, Retesting, and Exploratory Testing.
• Participated in all agile / scrum meetings
• Achieved successful client site engagement for over 1.5 years
• Interacted daily with the client when offshore.
• Coordinated with other business analysts and other technical teams to support project activities
• Prepared report related to analysis of the test result.
• Tools used: Appium, JIRA, Confluence, Jenkins, Postman, Charles, and JMeter.

Project #2: HP Sure Supply

Environment: Android, iOS

Description: The mobile app allows users to order printer ink and toner directly from their mobile device. The app can automatically monitor ink levels, and when cartridges run low user can order replacement cartridges from HP or other major retail stores.

Responsibilities:

• Responsible for understanding the functional requirements and raising clarifications to remove any ambiguity.
• Written and executed functional, non-functional test cases.
• Involved in Functional, Non-Functional, UI, Regression, Sanity, Retesting, and Exploratory Testing, and bug reporting.
• Participated in agile meetings
• Interacted daily with the client
• Tools used: JIRA, Confluence.

Project #3: HP DATAPASS

Environment: Windows 8

Description: The app provides an easy way to manage HP DataPass 3G+ mobile broadband service. The app enables the user to monitor data usage, upgrade the data plan, and view account history. It also includes ‘smart’ Wi-Fi features: it remembers the saved Wi-Fi networks and ensures connection when in network range; and when user is away from the saved Wi-Fi networks, the app powers Wi-Fi off to increase the battery life of the device.

Responsibilities:

• Responsible for understanding the functional requirements and raising clarifications to remove any ambiguity.
• Written and executed functional test cases.
• Involved in Functional, UI, Regression , Sanity , Retesting and Exploratory Testing and bug reporting
• Interacted daily with the client
• Managed all testing tasks alone, being the only QA in the project.
• Prepared report related to analysis of the test result.
• Tool used: Bugzilla.

Project #4: CNN

Environment: Android, iOS, Windows 8, Blackberry

Description: The mobile app connects user to the world wherever the user is.It keeps the user informed with the latest headlines and original stories from around the globe. User can follow up-to-the-minute reporting with breaking news alerts and live video. Share stories and videos and comment on top stories.

Responsibilities :

• Written and executed functional test cases.
• Involved in Functional, UI, Regression , Sanity , Retesting and Exploratory Testing and bug reporting
• Tools used: JIRA, Confluence.

Project #5: TEAM COCO

Environment: Android, iOS

Description: The Team Coco app has the full episodes one wants, plus all the latest video clips of celebrity interviews, comedy sketches, musical performances, and web exclusives. User can get a heads-up on which guests will be appearing on CONAN, read thousands of monologue jokes, check out the Team Coco blog, and catch the latest Twitter dispatches from Conan O'Brien and the rest of the Team Coco crew.

Responsibilities :

• Written and executed functional test cases.
• Involved in Functional, UI, Regression, Sanity, Retesting, and Exploratory Testing, and bug reporting.
• Tool used:ALM

Project #6: iConnectTV

Environment: Web

Description: The web app provides users a way to view Internet TV with streaming from the cell phone. With a little help from Google search for live broadcasts, users can add them to LiveTV to watch them at any time.

Responsibilities:

• Written and executed functional test cases.
• Involved in Functional, UI, Regression, Sanity, Retesting, and Exploratory Testing, and bug reporting.
• Tool used: JIRA.