SHARAD BHOSALE
Network Support Engineer
Pune,MH
Summary
Seeking a responsible and rewarding position in a dynamic environment to further the growth of the organization, where I can build my experience and learn new things every day, utilizing my technical background as a Network professional.
A dynamic professional with over 13+ years of rich experience in Information Technology Infrastructure - Wireless & Wired network Technical Support. Strong exposure in planning, design, installation, and configuration of IT networks, maintenance and troubleshooting, network user management on multiple platforms, governed by communication protocols. An effective communicator with excellent relationship-building and interpersonal skills. Strong analytical, problem-solving, and organizational abilities. Possess a flexible & detail-oriented attitude.
Overview
13
13
years of professional experience
3
3
Certification
Work History
SME-Wireless
TCS
Pune
01.2022 - Current
- Working for a global client as an SME -Wireless network.
- Working on daily tickets through the BMC Remedy tool.
- Operational support for Cisco AP, WLC, Prime, DNAC, Router, and switches.
- Providing end-to-end support for all the network-related issues.
- Worked with other 3rd party vendors who also support the clients
- Worked on 2504, 3500, 5508, 5520, 9800 series wireless controllers
- Deploying network changes through the change process.
- Software up-gradation of Cisco network devices.
- Deliver 24/7 standard support with SLA
- Worked on service request like new Wireless implementation
Tech. Specialist
Accenture
Pune
12.2019 - 01.2022
- Working for global client as a Sr. Wireless network engineer.
- Implementation and Operational support for Cisco AP, WLC, Prime and ISE.
- Providing end to end support for all the wireless related issues.
- Working with Cisco TAC for multiple ongoing issues.
- Working with Foreign-anchor wireless controller setup.
- Migration of existing wireless controllers.
- Deploying new wireless controller in centralized as well as local environment.
- Deploying network changes through change process.
- Software up-gradation of Cisco AP, WLC, Prime Infrastructure and ISE.
Sr. Consultant
Capgemini
Mumbai
12.2015 - 11.2019
- Working for Multinational client to support in all regions for Network support.
- Troubleshooting skill on enterprise network .
- Installation and configuration Cisco Routers, Switches, Aruba controllers, AP and Airwave.
- Working with Cisco ISE.
- Troubleshooting of Wireless Network Aruba WLCs and APs.
- Troubleshooting User authentication & monitoring end devices and users using Aruba Airwave.
- Preparing Handover Documents and Visio Diagrams after the Deployment is completed.
- Working with CA Spectrum network device monitoring tool.
- Working with HPSM and Service Now ticketing tool.
- Working with Command tool for asset management.
- Working with QIP tool for IP management.
- Attending Taskforce/ bridge call for escalated incidents with multiple teams/vendors.
Network Administrator
Velocis Systems Pvt. Ltd.
Mumbai
08.2012 - 11.2015
- Installation & Configuration of Cisco routers & Switches.
- Installation & Configuration of Cisco Switches, routers, WLCs, AP & Prime infrastructure.
- Troubleshooting skill on enterprise wireless & wired network.
- Working with Air Magnet Wireless Site Survey tool.
- IOS up gradation of Cisco Router, Switch, WLC & Access Point’s.
- Working with Cisco lightweight & Autonomous AP’s.
- Configuring static routes & dynamic routing protocols.
- New project implementation as per customer requirement.
- Coordinating with Cisco TAC support, ISP’s & Vendors.
- Working with ticketing tools.
Desktop Support Engineer (FMS Engineer)
ICICI Prudential Ltd
03.2012 - 08.2012
- Maintaining & monitoring LAN at ICICI Prudential’s.
- Installation & configuration of Desktop, Laptop, and Switches & Access point.
- Installation & configuration of wireless data cards.
- Application support for clients.
- Installation of Windows operating systems.
- Installation of basic software’s.
- Installation of printers & scanners.
- Configuring VLANs & Trunks.
- Coordinating with various Vendors & ISP’s.
- Working with tickets tools.
- (on third party payroll – Focus management consultant)
IT-Executive
Infodart Technology India Ltd
Mumbai
11.2010 - 03.2012
- Maintaining & monitoring IT Infrastructure of Videocon group.
- Installation of laptops, desktops, printers & scanners.
- Installation of wireless data cards.
- Configuring desktops & laptops for Users.
- Installation of Windows operating systems.
- Coordinating with various Vendors & ISPs.
- Support for remote users (PAN India) for network-related issues.
- Maintaining Assets Reports.
- (A Videocon Group Company)
FMS Engineer
CMS Info Systems
Mumbai
07.2008 - 11.2010
- Configuring & maintaining Desktops, Laptop’s & Printer’s.
- Resolving all incidents within SLA timelines and closing the same.
- User management in AD.
- LAN management.
- Experience with Windows OS.
- Backup management.
- Coordinating with various Vendors’ & ISP for links & spares.
- Setup workstations and laptops for new employees, configure systems.
- Configuring network printers and scanners on user’s pc.
- Preparing & maintaining Assets Reports.
Education
B.Sc. - undefined
Shivaji University
01.2007
HSC - undefined
Kolhapur board
01.2003
SSC - undefined
Kolhapur board
01.2001
Skills
- Wireless Site Survey, Flex-Connect Deployments between multiple sites, Anchor WLC Deployment, Mobility Express deployment, Mobility Controller deployment, Mesh Deployment, Cisco Prime and ISE, VLAN, VTP, STP, HSRP, VRRP, Trunking, Root Guard, BPDU Guard, DHCP Snooping, private VLAN, VSS, Switch Stacking, 1700 Series, 1800 Series, 2800 Series, 2900 Series, 2950, 2960, 3550, 3560, 3750, 3850, Cisco Identity service engine version, Cisco Prime Infrastructure / DNAC, Cisco 2504, 3504, 5508, 5520, 7500, 8540, 9800 Controllers, Cisco 3850 Mobility Controller, Cisco 9100, 1700, 2600, 1800, 2800, 3800 Mobility Express, Cisco Access Points, Aruba Access Points like 100, 105, 205, 275, 314, 315, Controller 7210, 7220, 7240, Airwave, Service Now, HPSM, BMC Remedy
Certification
- CSCO12237217
- Cisco WIDESIGN (300-360): CCNP Wireless
- Cisco Certified Network Associate: CCNA - Wireless
- Cisco Certified Network Associate: CCNP – R&S
- AWS Certified Cloud Practitioner
- Aviatrix Certified Engineer (Multi-Cloud)
- Information Technology Infrastructure Library (ITIL)
- Maharashtra State Certificate in Information Technology (MS-CIT)
Languages
English
Hindi
Marathi
Personal Information
- Date of Birth: 1985-09-12
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
SME-Wireless
TCS
01.2022 - Current
Tech. Specialist
Accenture
12.2019 - 01.2022
Sr. Consultant
Capgemini
12.2015 - 11.2019
Network Administrator
Velocis Systems Pvt. Ltd.
08.2012 - 11.2015
Desktop Support Engineer (FMS Engineer)
ICICI Prudential Ltd
03.2012 - 08.2012
IT-Executive
Infodart Technology India Ltd
11.2010 - 03.2012
FMS Engineer
CMS Info Systems
07.2008 - 11.2010
B.Sc. - undefined
Shivaji University
HSC - undefined
Kolhapur board
SSC - undefined
Kolhapur board