Sharad Chandra

About JLL
JLL (NYSE: JLL) is a Fortune 500® global leader in commercial real estate and investment management with $26.1 billion in annual revenue and operations across 80+ countries. Recognized by Ethisphere as one of the World's Most Ethical Companies for 18 consecutive years (2008–2025), JLL exemplifies exceptional leadership, robust compliance programs, and unwavering business integrity.
JLL India is the country's premier real estate professional services firm, operating across 10 major cities and 130+ tier-II/III markets with 15,000+ professionals delivering services spanning leasing, capital markets, facility management, and investment advisory.

Role Summary
As Ethics & Compliance Counsel – India within the Asia Pacific Centre of Excellence, I report to the Head of Ethics & Compliance – APAC (with matrix reporting to the India General Counsel). Based in Gurugram, I lead the Ethics & Compliance function across India, Sri Lanka, Bangladesh, and Mauritius—driving a commercially-minded, risk-based compliance framework aligned with JLL's global standards.

Core Responsibilities

1. Ethics & Compliance

• Culture & Risk Management: Foster a strong compliance culture and ensure consistent management of key compliance risks across JLL India operations
• Legal & Policy Advisory: Provide strategic counsel to all business lines on ethics matters and compliance with laws, regulations, and JLL policies, including:
• Anti-corruption and bribery (FCPA, UK Bribery Act, Indian regulations)
• Modern slavery and Indian labor law compliance
• Gifts, entertainment, and conflicts of interest
• Fair competition and antitrust matters
• Political involvement and regulatory standards
• Financial services regulation and professional standards
• Corporate governance and licensing requirements
• Program Development: Design and implement effective compliance programs collaboratively with the OneLegal team; monitor and assess ethics and compliance risks
• Stakeholder Engagement: Advise senior management and embed compliance procedures across Finance, HR, Technology, and Operations to mitigate risk
• Training & Awareness: Deliver tailored training programs addressing corporate values, ethical leadership, and regulatory requirements for diverse business audiences
• Regulatory Relations: Build and maintain relationships with regulatory authorities
• Investigation Support: Assist with investigations of reported issues, ensure implementation of corrective actions, and drive business process improvements
• Industry Leadership: Promote compliance best practices across the real estate services sector

2. Anti-Financial Crime (AML/Sanctions)

• MLRO Responsibilities: Serve as AML Principal Officer under India's Prevention of Money Laundering Act (PMLA) 2000; appointed by JLL India's Board
• KYC Framework: Establish and oversee Know Your Customer (KYC) procedures within the AML/CFT compliance framework
• Suspicious Transaction Reporting: Review AML cases, prepare Client Due Diligence reports, discuss Suspicious Transaction Reports (STRs) with leadership, and file STRs with India's Financial Intelligence Unit (FIU-IND) within mandated timeframes
• Third-Party Due Diligence: Conduct comprehensive due diligence on third parties, including AML/KYC screening
• Sanctions Screening: Implement and monitor sanctions screening protocols across business operations
• Compliance Monitoring: Oversee compliance reporting and recordkeeping processes; ensure adherence to regulatory requirements
• Training Programs: Deliver periodic AML training and awareness programs for capital markets teams, employees, and business lines
• Regulatory Engagement: Implement recommendations from regulators including RERA, FIU-IND, tax authorities, and other government agencies
• Advisory Services: Provide general compliance advisories on policy governance and ethics matters for India and West Asia

3. Data Privacy

• Privacy Leadership: Serve as primary contact for supervisory authorities (Data Protection Authorities) and data subjects; lead India's privacy governance under the Digital Personal Data Protection Act (DPDP)
• Governance Framework: Implement privacy governance measures aligned with GDPR and local Indian data protection laws; coordinate with Global Privacy team
• Policy Development: Develop templates for data collection, assist with data mapping exercises, and conduct vendor management reviews
• Compliance Review: Work with internal stakeholders to review projects and data processing activities; complete privacy impact assessments
• Contract Management: Review vendor contracts, including Standard Contractual Clauses and data transfer mechanisms
• Regulatory Liaison: Serve as primary point of contact with Data Protection Authorities and internal business functions on privacy matters
• Committee Participation: Actively participate in Data Privacy/Information Governance Committee
• Regulatory Monitoring: Track changes to local and international privacy laws; make recommendations for policy updates
• Training & Awareness: Develop and deliver privacy training programs across business functions
• Cross-Functional Collaboration: Partner with Information Security to enhance employee awareness of data privacy and security issues
• Strategic Initiatives: Develop strategies to ensure engagement with key internal and external stakeholders on privacy matters

For more information: jll.com | jll.co.in

• Responsibilities encompass but are not limited to:
• Spearhead implementation and management of anti-bribery and corruption compliance program based on risk assessment of SBI Card vulnerabilities in collaboration with diverse stakeholders, vendors, and contractors.
• Implemented best practices for anti-bribery and corruption program governance and policy development. Conducted risk assessments to identify potential vulnerabilities and compliance gaps. Oversaw management of gifts, entertainment, and charitable contributions to mitigate risks. Monitored third-party engagements to ensure adherence to compliance standards. Coordinated training sessions to enhance awareness of anti-bribery policies. Enforced policies through regular reviews and compliance examinations.
• Advised on anti-bribery and corruption matters related to U.S. Foreign Corrupt Practices Act. Coordinated with compliance teams on requirements under UK Bribery Act and other relevant regulations. Provided insights into compliance strategies to mitigate bribery and corruption risks. Collaborated on policy development to align with international anti-corruption standards.
• collaborated with multifunctional teams and stakeholders to assess SBI card policies, procedures, and practices regarding data protection and GDPR-EU regulations, including customer financial information, KYC, AML, etc. and related issues involving U.S. Foreign Corrupt Practices Act of 1977 and UK Bribery Act and Foreign Account Tax Compliance Act (FATCA) as well as Office of Foreign Assets Control (OFAC).
• managed various contracts including vendor agreements, maintenance contracts, lease agreements, non-disclosure agreements, and memorandums of understanding.
• vetting all marketing and distribution materials and ensuring accurate disclaimers/legends in materials.
• marketing approvals on compliance matters for digital and social-print media based festive offers campaign
• evaluate regulatory aspects of new product and service initiatives for streamlining master service agreement, vendor supplier contracts, offer terms and conditions.
• compliance input prepared for simplification and review of agreement clauses and recommending appropriate changes within regulatory environment of any new licensing or registration contemplated by SBI Card.
• Drafted and implemented corporate policies, including social responsibility and grievance redress. Established sexual harassment, anti-bribery, and anti-corruption policies to enhance workplace integrity. Formulated compliance policy and fair practice code to ensure ethical operations. Developed gifting policy and AML/KYC policy to mitigate risks in business transactions. Created competitor contact policy to guide appropriate industry interactions.
• analyzing new regulations and updates to align wizard tools for implementation.
• coordinating signing of monthly compliance certificates.
• coordinating key risk events across functions to confirm with risk & finance team
• monitoring regulatory submissions on an ad-hoc basis within defined turnaround time
• maintenance of diverse regulatory records and registers filing of compliance and other returns
• monitor timely submission of various reports to RBI, FIU, and key stakeholders.
• delivering compliant solutions per RBI regulations and guidelines within agreed timelines and avoiding adverse regulatory observations on such matters.
• ensuring prompt execution of all regulations.
• leading and efficient response to regulatory inquiries and inspections matters.
• updating AML processes for satisfactory audit outcomes.
• timely and effective response to regulators and compliance with RBI directions/IRDA requirements.
• Ensure prompt labor audits
• Handled RBI and external regulator inspections and audits promptly and efficiently.
• prompt resolution of shareholder inquiries
• satisfactory report from internal and external audit – compliant with prevailing banking regulations, NBFC regulations, Companies Act, etc.
• Operated as second largest credit card business in India and payment solutions provider. Established as joint venture between State Bank of India and GE Capital in 1998.
• audit committee, senior leadership team, team members, peers from other functions.
• Coordinated interactions with RBI, FIU, and other regulatory bodies to ensure compliance. Collaborated with the SBI senior management team for strategic decision-making. Liaised with IRDA and statutory authorities, maintaining regulatory standards. Engaged legal firms for navigating complex legal challenges effectively. Worked with auditors to streamline financial audits and reporting processes. Managed vendor relationships to enhance service delivery and operational efficiency.

• To Ensure entire statutory/regulatory compliances of all applicable legislations across branches and project sites of DS Group Companies
• Negotiating, drafting, vetting, finalization, execution and registration of agreements, MOUs, NDAs, Joint Venture Agreement, Share Purchase Agreement, JV Termination Agreement, Framework Agreement for settlement of dispute, Vendor Agreement, Agreement with Service Provider, Lease Agreement, Deed of Guarantee etc. and obligation management under the agreements.
• Worked on various contracts viz. Annual Maintenance Contracts, Leases and Non-Disclosure Agreements and so on.
• To work closely with the functional teams across DS group for Compliance Implementation and further ensuring regulatory and statutory compliance issues that may impact the business of the company and providing compliance readiness and make appropriate recommendations.
• Monitoring of Compliances through the online software system, preparing Statutory Compliance Guidance Manuals and keep track of various Amendments in the Legislations and Knowledge of New Legislations.
• Corporate Advisory Support function to different departments such as HR Dept., Finance Department and Provide pro-active compliance support to the functional teams across DS group Companies.

• To conduct Legal Audit, Legal Due Diligence and Compliance Management Services includes Final Audit report submission for Client.
• To conduct Contractual Risk Mitigation and Gap analysis for Client.
• Exposure of Mapping of laws applicable to the business house pertaining to location, type of industry, etc for Client.
• Preparation of compliance manuals, tools and mechanism for the assessment.
• Monitoring of Compliances through the online software system.

• Exclusively Litigation firm working experience practicing in the field of all type of Civil Criminal and Administrative Court cases matter.
• Litigation Support for Clients of various matter relating to Supreme Courts, High Courts, District Courts, Consumer Courts, MRTP Commission, Arbitration Tribunal etc.