MS DOS, Windows 10, Windows 2K/2K3, 2008&2012 & 2019 Servers
Sharad Murari
Asst Manager -IT
Mumbai, Maharashtra, India
Summary
Insightful Information Technology Manager with 16 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
15
15
years of professional experience
1
1
Language
Work History
IT Assistant Manager
Viyash Life Sciences pvt.ltd .
Mumbai, Maharashtra, India
06.2021 - Current
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Communicated regularly with customers concerning data exchange and technology integration.
- Oversaw development and implementation of improvements to support and network operations.
- Resolved problems, improved operations and provided exceptional service.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines
- IT Operations, IT infra and Business Technology implementation.
- Participate actively as a business peer in site leadership team meetings and strategic sessions to ensure that future business needs will be addressed appropriately.
- Communicating changes, decisions, priorities, and relevant project information to the business management team on timely basis.
- Ensuring all the Site IT operational activities are completed as per the timelines (Incidents, backups, updates Etc...)
- Encouraging users to use the Call logging system, monitoring the ticketing tool.
IT Assistant Manager
Mylan Laboratories Ltd.,
Mumbai, Maharashtra, India
12.2007 - 05.2023
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Resolved problems, improved operations and provided exceptional service.
- Skilled at working independently and collaboratively in a team environment.
- Worked with QA/QC to streamline Empower System and other Instruments related software’s.
- Worked with QA and QC team for computerized system validation to comply various regulatory audit in Pharma.
- Participated various regulatory Audits in my region for IT related queries and improvement.(FDA,WHO Etc..)
- Infrastructure project lead/Co-coordinator for my region for SAP ECC6 implementation.
- Created the infra setup in all global coordination for the implementation of E1 SAP project, including the RF GUNS, Zebra Printers, Wireless access Points.
- Successfully implemented BMC Remedy and Service now for call logs and change management for my region.
- Implemented and Restructured Data and Voice projects to bring more standardization in this area.
- Implemented Windows 7 to 10 migration project for this area (GXP Environment & End User) along with co-ordination of application vendors.
- Implemented Office 365 project in this region, migrated users from Lotus Notes to Outlook.
- Vendor Management for various activities in my region.
Education
Bachelor of Commerce -
SHIVAJI UNIVERSITY
KOLHAPUR 04.2001 -
DIPLOMA IN COMPUTER HARDWARE & NETWORKING -
JETKING
MUMBAI 04.2001 -
Skills
Infrastructure development
undefinedAdditional Information
AUDIT EXPOSURE:
ADEPT Technologies Ltd, Mumbai
Title : “ITIL FOUNDATION”.
Period : 2 days
Summary : Completed class room training & Certification of ITIL Foundation.
Others Application Exposure and Administration: Microsoft Office, Microsoft SCCM, Altiris , MDM , LIMS , Empower , Air Watch , Siemens HI path , Active Directory Tools.
USFDA
WHO
TGA
CDICO
ISO
CUSTOMER AUDIT
Software
Timeline
IT Assistant Manager
Viyash Life Sciences pvt.ltd .
06.2021 - Current
IT Assistant Manager
Mylan Laboratories Ltd.,
12.2007 - 05.2023
Bachelor of Commerce -
SHIVAJI UNIVERSITY
04.2001 -
DIPLOMA IN COMPUTER HARDWARE & NETWORKING -
JETKING
04.2001 -
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