SHARAD NARAVADE
To Be Part Of A Dynamic Organization With Learning And Growth Opportunities Of Responsible Work Eventually I Aspire To Successfully Contribute Towards The Growth Of The Organization And Achieve Professional Growth With The Organization.
Pune,MH
Summary
Dynamic and results-driven professional with extensive experience at Bellona Hospitality Pvt Ltd, specializing in staff training and inventory control. Proven ability to enhance service quality and customer satisfaction through effective mentoring and food safety compliance. Recognized for optimizing operations and fostering a collaborative team environment to achieve business goals.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Assistant Restaurant Manager
BELLONA HOSPITALITY PVT LTD
09.2022 - Current
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Expanded restaurant's reputation for exceptional service by consistently exceeding customer expectations through attentive care.
- Assisted with menu development, resulting in a diverse and appealing selection for patrons.
- Coordinated special events and promotions, drawing in new customers and increasing revenue.
- Streamlined communication between front-of-house and kitchen staff to improve order accuracy and speed of service.
- Improved table turnover rates by optimizing floor plans and reservation scheduling during peak dining periods.
FOOD AND BEVERAGE FLOOR MANAGER
DARIOS ITALIAN RESTAURANT
08.2017 - 01.2020
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Managed team of DARIOS employees to maintain smooth-running operations of shop floor.
- Managed daily store operations for smooth functioning and achieving sales targets.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Enhanced team performance through regular training, mentoring, and constructive feedback.
- Streamlined inventory management with accurate tracking and timely replenishment of stock.
- Coordinated with other departments to ensure seamless workflow across all areas of the store operation.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Developed staff scheduling plans that ensured adequate coverage during peak hours without compromising on service quality.
Food and Beverage Associate
SUN N SAND HOTEL
12.2015 - 01.2016
- Efficiently handled customer complaints by swiftly addressing issues and offering appropriate resolutions to maintain loyalty among patrons.
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Enhanced customer satisfaction by providing exceptional service and addressing dietary concerns.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Consistently delivered high-quality food and beverages to guests, resulting in increased repeat business.
FOOD AND BEVERAGE ASSOSICATE
MARIOTT TANG PLAZA HOTEL (SINGAPORE)
07.2015 - 11.2015
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
TRANIEE
WESTIN KOREGAON PARK HOTEL
12.2011 - 04.2012
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
Education
Associate of Arts - Hotel Management
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
PUNE 04.2001 -
Skills
Staff training and development
Timeline
Assistant Restaurant Manager
BELLONA HOSPITALITY PVT LTD
09.2022 - Current
FOOD AND BEVERAGE FLOOR MANAGER
DARIOS ITALIAN RESTAURANT
08.2017 - 01.2020
Food and Beverage Associate
SUN N SAND HOTEL
12.2015 - 01.2016
FOOD AND BEVERAGE ASSOSICATE
MARIOTT TANG PLAZA HOTEL (SINGAPORE)
07.2015 - 11.2015
TRANIEE
WESTIN KOREGAON PARK HOTEL
12.2011 - 04.2012
Associate of Arts - Hotel Management
INTERNATIONAL INSTITUTE OF HOTEL MANAGEMENT
04.2001 -