SHARADA S

· Handling banking products –SA, CA, CASA VALUE, Term Deposits and Third party products.

· Filter potential clients from all the available prospects.

· Enhancing customer portfolio growth and customer queries.

· Responsible for the time to time dispatch of branch CASA forms.

· Responsible for delivering personalized service over the Phone, E Mail to Customers.

· Achieving Business targets by new customer acquisition month on month by analyzing transaction banking needs of the customer.

· Meeting various high value clients for cross selling different banking products and for funding.

· Responsible for sharing Branch MIS Reports.

· Uploading the branch CASA forms

· Responsibility for FTR and branch related operations works

· Responsibility to taking care of branch DSR and collating

· Handling the cash counter and transactions

· Responsibility to attend branch walk in customer and give a service

· Handling banking products –SA, CA, CASA VALUE, Term Deposits and Third party products.

· Filter potential clients from all the available prospects.

· Enhancing customer portfolio growth and customer queries.

· Responsible for the time to time dispatch of branch CASA forms.

· Responsible for delivering personalized service over the Phone, E Mail to Customers.

· Achieving Business targets by new customer acquisition month on month by analyzing transaction banking needs of the customer.

· Meeting various high value clients for cross selling different banking products and for funding.

· Responsible for sharing Branch MIS Reports.

· Uploading the branch CASA forms

· Responsibility for FTR and branch related operations works

· Responsibility to taking care of branch DSR and collating

· Handling the cash counter and transactions

· Responsibility to attend branch walk in customer and give a service

· Handle Clients calls and attending the client meetings

· Handling collection team and prepare the salary sheet

· Maintenance of Installation and AMC Bill copies

· Preparing and maintaining Cash vouchers, Ledgers and petty cash

· Prepare the pending list of bills and follow up it with clients

· Handle prepaid customers service and complaint calls

· Activation and Deactivation of prepaid SIM’S

· Handle escalation call of customers

· Preparing and Maintenance of team attendance in Excel

· Internal call auditing of Junior executives and reporting to team leaders

· Preparation and entry of Installation bills in Tally and Excel

· Preparation and entry of Service bills in Tally and Excel

· Maintenance of all order copies and AMC copies

· Maintenance of Installation and AMC Bill copies

· Handle complaints call