Sharal Bhende

Analyze and validate the client Complaints , providing relevant resolution to the client.

Documenting and providing timely feedback.

Analyzing candidate disputes and validating the errors.

Providing process recommendations for the betterment of the process.

Working on Test orders for all platforms and closing the searches with relevant results and scoring.

Scanning files for the client to minimize errors for crucial clients.

• Followed all company policies and procedures to deliver quality work.
• Conducting background verification for the purpose of employment suitability of the applicant base in United States of America.
• Work on complex and semi complex states to conduct the background check for clients.
• Collaborated with cross-functional teams to achieve project goals on time.
• Handling the new joiners to understand the process as per SOP, assisting them on floor and quality checking the files.
• Conducting investigation / research on client queries.
• Worked on crucial and major clients Chrysler, Salesforce, Allegis, Mckinsey and company.