Sharan Sreenath Basetty
Business
Bengaluru
Summary
Encouraging and empathetic individual and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
5
5
Languages
Work History
Business Manager
Floor Decor
03.2022 - Current
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
BBA - Finance
Jain University
VV Puram10.2021
PCMC
Jain College
JC Road03.2016
ICSE
Bishop Cotton Boys' School
Residency Road, Shanthala Nagar, Ashoknagar03.2014
Skills
Operations Management
undefinedTimeline
Business Manager
Floor Decor
03.2022 - Current
BBA - Finance
Jain University
PCMC
Jain College
ICSE
Bishop Cotton Boys' School
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