Sharang Patro

1) Managed pricing for various opportunities received from the PDM group, producing detailed pricing reports and value-added PowerPoint presentations for final proposals leading to the bidding process on behalf of Deloitte GTCE. Involved in approximately 40 pricings received by the PDM group, including comparing prices from previous years to determine market rates.
2) Conducted monthly calls with the CAs for each PDM group, providing updates and discussing strategic initiatives.
3) Oversaw the creation and maintenance of high-priority reports and databases for all opportunities, including win, lost, abandoned, and ongoing, utilized by partners for revenue calculation, profit and loss analysis, and budget forecasting.
4) Maintained and managed data entry for opportunities using an online application, providing insights and feedback for improving application functionality and efficiency.
5) Collaborated with network member firms to develop a comprehensive database of pricing and fees for all countries, categorizing fees based on priority and complexity levels (high, medium, and low) for both EMEA and non-EMEA countries.
6) Conducted weekly calls with the PDM to update ongoing and new opportunities, maintaining a master file as an offline database for day-to-day operations and producing monthly reports for forecasting purposes.
7) Managed the billing process for one client, calculating monthly fees based on filed obligations, and served as an EMO person for another client, ensuring all obligations were archived and closed with necessary documents, including proof of submissions and working documents.

1) Lead a team of 13 data team members, overseeing their performance, tax return filings, and client relationships.
2) Managed certificate inventory renewal processes, conducting monthly calls with network heads to ensure up-to-date certifications for Belgium and the USA.
3) Generated reports and aging reports, ensuring consistency in filings and meeting deadlines for all countries.
4) Spearheaded the creation of an SOP manual for 37 countries, establishing a central resource for filing guidelines, links, credentials, dos and don’ts, aiming for zero errors in filings as part of the “Go for Zero” initiative.
5) Acted as the primary point of contact for correspondence and managed all filing and registration requests from the tax team.
6) Played a key role in process improvement initiatives, striving to eliminate mis-filings and errors.
7) Acted as a panic instructor in the event of mis-filings, providing guidance on penalties and creating high-level reports to prevent recurrence.
8) Liaised with project managers to address corrective actions and mitigate penalties resulting from mis-filings, ensuring smooth resolution of issues.

1) Instructed junior staff on tax return filing procedures, resolving discrepancies, and optimizing efficiency.
2) Supervised a team of 12 tax preparers or data team analysts, managing over 3,500 submissions annually.
3) Mediated communication between clients and tax authorities to ensure smooth processes.
4) Collaborated with in-house country specialist teams to address client and country-specific queries via internal tracking or ticketing systems, including expertise in Great Britain, Lithuania, Slovenia, Finland, and Ireland.
5) Provided filing assistance for tax returns preparation on government websites for more than 37 European and Middle Eastern countries.

1) Maintained automated tracking systems and records to enhance office workflows.
2) Constantly followed up with the tax team for smooth flow of the returns from the preparation level to the filing level.
3) Prepared and uploaded macros for each client in the automated tracking system, outlining the approved time period and compliance obligations agreed upon by the client and the tax team.
4) Established a common bridge between the tax team and the filing team for smooth and timely completion of returns agreed with the client.
5) Completed and filed returns with the tax department at local, state, and federal levels for over thirty-seven European and Middle Eastern countries.
6) Maintained SAP data, conducted inverse extraction, and created SAP layouts from the client’s ERP by coordinating and supporting operation policies and procedures.