Summary
Overview
Work History
Education
Skills
Timeline
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Sharan S

Data Centre Engineer
Chennai

Summary

Professional data center expert equipped to drive operational excellence and system reliability. Adept in managing complex infrastructure, optimizing performance, and implementing robust security measures. Strong focus on collaborative team dynamics and delivering impactful results. Skilled in network management, troubleshooting, and adapting to evolving technical needs. Reliable and versatile in high-pressure environments.

Overview

5
5
years of professional experience

Work History

Data Center Engineer

Cognizant Technology Solutions
01.2022 - Current
  • Provided consistent level of support for Windows, VMware & Linux servers.
  • Researched and implemented new technologies and methodologies to improve support processes and provide better services to customers.
  • Provided Server support to global users in 24/7 uptime environment, often working double shifts to accommodate time zones.
  • Identified opportunities for cost reduction in power consumption through careful analysis of cooling requirements and equipment utilization rates.
  • Enhanced security measures through the installation of firewalls, intrusion detection systems, and access control mechanisms.

IT Support Engineer

Cognizant Technology Solutions
01.2021 - 12.2021
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Managed high levels of call flow and responded to user technical support needs.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Improved IT system performance by implementing proactive maintenance processes and timely upgrades.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Anna University
Chennai, Tamilnadu
04.2001 -

Skills

Data center operations

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Timeline

Data Center Engineer

Cognizant Technology Solutions
01.2022 - Current

IT Support Engineer

Cognizant Technology Solutions
01.2021 - 12.2021

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Anna University
04.2001 -

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Sharan S Data Centre Engineer