SHARAT BABU

• Project Title: HEDONIC PATH FINDER SYSTEM (HPFS)
  Client: P & E Department of Andhra Pradesh
• Professional experience in leading extensive complex projects with client-facing roles and involved in requirements gathering, gap analysis feasibility study.
• Experience as project Implementation Head demonstrating management and leadership in leading cross-functional teams and tracking the project progress and act as a single point of contact for regular interaction & Client queries.
• Own end-to-end project delivery, including Project plan, schedule,
  execution/monitoring working with Program Manager, Cross-functional PMs/Group Leaders/Engineering managers.
• Involved in writing Technical Documents such as Inception Report, Project Plan,SRS (Software Requirement Document), Business Requirement Documents (BRD), SDD (Software Design Document).
• Involved in Requirements Gathering and Analysis.
• Defining the project requirements of both functional and non-functional.
• Demonstrates excellent people skills in dealing with the Client team and internal teams (Front End, BA, Tech/Dev, QA, IT).
• Proven delivery excellence ideally using agile methodologies and act as Agile coach to inject best practices to Scrum Teams.
• Successful completion of functional acceptance testing (FAT) and user acceptance testing (UAT).
• Involved in the process of Security Audit of the Application by CERT-In Empanelled agency.
• Data Digitization and migration of legacy data.
• Online payments through the software by integrating with the gateways and other third-party applications.
• Involved in the Change Management and Training of Large users for effectively using the application.
• Good communication skills with the ability to present technical details to a nontechnical audience.
• Good written skills with the ability to produce clear and
  concise documentation.
• End to End IT project implementation and subject matter expert in supply chain domain.
• Handled end to end operations of the project efficiently and effectively.
• Conducted classroom and online training workshops for the teams and project stakeholders.
• SLA review and monitoring on the SLA’s defined for measuring the
  performance of the System.
  
  

Roles & Responsibilities :

1.Understanding Business requirement documents, Design documents, mapping sheets.

2.Consulting with the client and other users to determine the needs of the system and analyze the business processes in an organization.

3.Writing Technical Documents such as Inception Report, Project Plan,SRS (Software Requirement Document), Business Requirement Documents,(BRD), SDD (Software Design Document).

4.Requirements Gathering and Analysis.

5.Developing specifications diagrams and flowcharts for programmers to follow and develop the software application.
6.Acting as a liaison between clients such as management, customers or end-users, and the software development or information technology team.
7.Completeness of System Use Cases/ BRDs.
8.Well versed in Functional Testing, Integration Testing, System Testing.
Regression Testing, GUI Testing and User Acceptance Testing (UAT).

9.Experience with relational databases, Oracle and PostgreSQL.

• Established performance goals for department and provided methods for reaching milestones.
• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Responsible for South, Personal Loan Write-off Portfolio.
• On boarding of Collections Vendors.
• Achieve targets on Monthly/Yearly.
• Monitor the Team performance and guide.
• Work with other teams Legal and operations
• Adhere Process & Risk audits for the region.
• Knowledge of SARFAESI, functioning of DRTs/ DRATs and official liquidators.
• Experience in banking, Housing Finance Companies/NBFC/ARC in recoveries and collections.

1. In Business -Super market

2. Sold to Foodworld Supermarkets Pvt In Hyderabad

Title : Regional Collections Manager

Location: Hyderabad/Bangalore/Delhi, Jan 2000 to June 2008

Products Handled: Home Loans/Loan against Property (LAP) /Auto Loans/Personal Loans/LAS/OD/Credit Cards.

1.Handling the South India and later moved to North on Promotion.

2.Ensuring Credit &Collection process flow in Risk 30 to Recovery for North/East.

3.In-charge of handling Credit & Collections for North/East.

4.Responsible for managing large team of Credit & collection managers.

5.Prepare yearly plan on future delinquency and write-off based on business projections.

6.Daily, Weekly and Monthly MIS reporting and tracking and give necessary inputs in achieving required resolution to maintain minimum losses for the bank as budgeted.

7.Responsible for establishing processes, ensure policy adherence & risk audits for the region.

8.Tracking of processes on an ongoing basis to ensure implementation of the policy and to ensure deviations are well within benchmarks and tracked.

9.Responsible for management of the team goals and appraisals, personal development & growth of reporting managers/ officers.

10.Responsible for timely recruitment of Managers/Officers across locations to ensure preparedness to support business growth.

11.Responsible to Credit & Collections policy adherence and adequate & timely training of teams to meet portfolio requirements.

12.Responsible for Internal audit.

1.Prepare yearly plan on future delinquency and write-off based on business projections.

2.Daily, Weekly and Monthly MIS reporting and tracking and give necessary inputs in achieving required resolution to maintain minimum losses for the bank as budgeted.

3.Responsible for establishing processes, ensure policy adherence & risk audits for the region.

4.Tracking of processes on an ongoing basis to ensure implementation of the policy and to ensure deviations are well within benchmarks and tracked.

5.Responsible for management of the team goals and appraisals, personal development & growth of reporting managers/ officers.

6.Responsible for timely recruitment of Managers/Officers across locations to ensure preparedness to support business growth.

7.Responsible to Credit & Collections policy adherence and adequate & timely training of teams to meet portfolio requirements.

8.Responsible for Internal audit.