Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Process Associate
Gallagher Service Center LLP
07.2022 - 08.2023
Resolved all vendor queries and requests coming via emails / Tickets within the agreed SLA
Processed 40+ renewals per day with zero errors
Analyze the complex documents pertaining to insurance and assign them an accurate document type
Analyzed the information received from different input sources and took appropriate action as per the defined guidelines
Prepared a renewal confirmation pack for the client before the insurance expires
Renewed the policies according to client requirements
Worked on deployment projects for invitation and confirmation services
Worked in the end-to-end process in a UK personal line's high net worth
Communicated effectively with colleagues and supervisors to resolve issues promptly and accurately.
Reduced errors in data entry by maintaining strict attention to detail and thoroughness.
Conducted quality assurance checks on completed work, ensuring accuracy and compliance with established guidelines.
Maintained high levels of data confidentiality through adherence to company policies and procedures.
Education
Bachelor of Business Administration -
SDM Degree College
05.2022
Intermediate Commerce -
Govt Mohan K Shetty PU College
05.2018
Skills
Insurance Operations
Accounting
MS Office
Organizational Skills
Process Analysis
Task Prioritization
Time Management
Presentations
Certification
Excel Skills Virtual Experience Program by JP Morgan Chase Co.