SHARAT NAIR
Associate Program Head - Data Science
Mumbai
Summary
Dynamic professional with over 10 years of cross-industry expertise in marketing, retail, pharmaceuticals, fintech, consumer packaged goods (CPG), and insurance, dedicated to crafting innovative analytical solutions. Proven ability to lead diverse teams and successfully transform multiple pilot projects, contributing to remarkable company growth of 100x within two years in a fast-paced startup environment. Proficient in sales, finance, insurance, supply chain, and media management, recognized as a subject matter expert in visualization and modeling. Strong track record of coordinating program activities and fostering robust stakeholder relationships while adapting seamlessly to evolving project requirements, ensuring consistent project success.
Overview
10
10
years of professional experience
Work History
Associate Program Manager
Eclerx
07.2024 - Current
- Directed Performance marketing, CRM, and growth analytics pods, providing data-driven insights and measurement frameworks for regional marketing. Built Power BI dashboards to monitor media efficiency, ROI, LTV, retention, and engagement, enhancing decision-making.
- Developed MMM and incrementality testing for channel impact, budget optimization, and campaign validation. Drove GenAI automation for metric alerts, experiment summaries, and RCAs, reducing manual analysis time.
- Collaborated with Marketing, Product, and Data Science to validate causality, attribution, and data integrity. Executed POV projects for new measurement methodologies.
- Mentored a 15-member analytics team in SQL, Power BI, and advanced marketing analytics.
- Key Tools & Skills: SQL (Presto,BQ), Python (Pandas, Statsmodels), Power BI, Appsflyer, MMM, Incrementality Testing, Generative AI Automation, Performance Analytics.
Analytics Consultant / Manager
MathCo
08.2021 - 07.2024
- Led basket and market mix analysis for a retail client using data science techniques to identify purchase patterns, optimize product placement, and refine promotional strategy, driving measurable uplift in sales and customer engagement.
- Optimized ad operations for a leading banking client by streamlining sales–ad ops workflows and deploying a rule-based recommendation engine, improving campaign efficiency, engagement, and time-to-launch.
- Directed market mix optimization and pricing analytics for a major car marketplace, developing KPI frameworks to evaluate marketing effectiveness and generating new client revenue streams through advanced insights.
- Built scalable analytical frameworks and collaborated with cross-functional teams to translate data into actionable strategies, while contributing to thought leadership through white papers and knowledge-sharing initiatives.
Senior Data Analyst
TCS
01.2021 - 08.2021
- Led a data science team in pinpointing the factors impacting CSAT scores, presenting the findings, and constructing a Power BI dashboard for proactive monitoring. This dashboard served as an early warning system, contributing to a substantial 16% improvement in CSAT scores.
- For the world’s largest pharma company, we developed an end-to-end medical repository system with a website GUI that analyzes and stores medical reports using OCR technology. The system also includes a dashboard for report visualization using Python and Flask. Additionally, worked on a project for chest X-ray analysis, specifically detecting pneumonia.
Engineer
NTT Communication
04.2017 - 01.2021
- Implemented a centralized monitoring system using Power BI, allowing the company to promptly assess, identify, and mitigate risks. Aggregating responses from individual surveys into the dashboard offered a comprehensive overview, resulting in cost savings of over 2 million dollars in fees, and a 30-hour reduction in manual labor previously dedicated to report creation.
- For a fintech pilot, I led a team to create a stock recommendation engine that delivers personalized suggestions aligned with clients’ risk profiles and budgets. The outcome yielded a substantial 18 percent increase in user engagement on the app.
Cloud Engineer
Aarav software services
05.2016 - 04.2017
- Handled cloud infrastructure design, deployment, and maintenance on platforms like AWS or Azure. Managed VMs, networking, storage, and security setups while automating processes using Python or PowerShell. Experienced in monitoring and troubleshooting for optimal system performance.
Education
Master of Science - Big Data, Data Science & Business Analytics
Aegis School of Big Data, Data Science & Business Analytics
Mumbai, India 04.2001 -
Bachelor of Science - Information Technology
University of Mumbai
Mumbai, India 04.2001 -
Skills
Technical Skills Gen AI ,Advanced Excel, Python, SQL ,Machine Learning,AWS,GCP, NumPy, Pandas, Data Structure and Algorithm, Descriptive and Inferential Statistics, Linear and Logistic Regression, Decision Trees, Time Series Forecasting, Segmentation
Visualization Power-BI, Tableau
Scheduling and planning
Stakeholder management
Cross-functional team leadership
Problem-solving
Team management
Team leadership
Team leadership and direction
Operations management
Strategic alignment
Team development
Timeline
Associate Program Manager
Eclerx
07.2024 - Current
Analytics Consultant / Manager
MathCo
08.2021 - 07.2024
Senior Data Analyst
TCS
01.2021 - 08.2021
Engineer
NTT Communication
04.2017 - 01.2021
Cloud Engineer
Aarav software services
05.2016 - 04.2017
Master of Science - Big Data, Data Science & Business Analytics
Aegis School of Big Data, Data Science & Business Analytics
04.2001 -
Bachelor of Science - Information Technology
University of Mumbai
04.2001 -
ORG CONTRIBUTIONS AND ACCOMPLISHMENTS
- Pioneered a digital twin using in-house AI and engineering expertise, enhancing operational efficiency, predicting maintenance needs, reducing costs, and accelerating product development.
- Developed a centralized onboarding document creation system for the organization.