Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Sharath Bharadwaj

Hyderabad

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Resolution Specialist

Amazon development center India
Hyderabad
06.2019 - Current
  • Identified root causes of customer concerns, tracked resolution process steps, and documented all actions taken.
  • Assisted customers with inquiries and complaints, providing timely resolution to customer issues.
  • Evaluated current procedures for resolving customer disputes and recommended changes and improvements where necessary.

Associate

Wipro
Hyderabad
04.2018 - 10.2018
  • Built and maintained relationships with peers and upper management to drive team success.
  • Built relationships with customers by providing friendly customer service.

Sales Officer

Evincers Business solutions
India
02.2017 - 02.2018
  • Coached junior colleagues on best practices for lead generation and closing deals.
  • Promoted products at trade shows across region, connecting with prospects and improving market penetration.
  • Attended industry events to build brand recognition and establish contacts.

Knoah Solutions

Technical Support Associate
Hyderabad
  • Tracked progress on each dispute case and provided updates as needed throughout the entire process.
  • Conducted investigations into customer complaints, gathered evidence, and reported findings.

Education

B.com -

Dr. D.Y.Patil Vidyapeeth
Pune
06-2019

Intermediate -

NRI Junior College
Hyderabad
01-2011

Gowtham Model School
Kodad
01-2009

Skills

  • Team Building
  • Professionalism
  • Time Management Abilities
  • Teamwork and Collaboration
  • Excellent Communication
  • Relationship Building

Accomplishments

  • Won Star Innovator Award 2 times.
  • Won multiple R&R Awards within Organization.

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

References

References available upon request.

Timeline

Resolution Specialist

Amazon development center India
06.2019 - Current

Associate

Wipro
04.2018 - 10.2018

Sales Officer

Evincers Business solutions
02.2017 - 02.2018

Knoah Solutions

Technical Support Associate

B.com -

Dr. D.Y.Patil Vidyapeeth

Intermediate -

NRI Junior College

Gowtham Model School

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Sharath Bharadwaj