PMP certified Senior Technical Program Manager with over 14+ years of IT experience across various methodologies.
Setting up project management KPIs, Processes and tracking
Proven track record of delivering projects on time through efficient processes and collaborative environments under pressure.
Strong commitment to meeting company objectives with organized and strategic practices.
Experience in Real money & fantasy gaming and e-commerce [supply chain] domain.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Technical Program Manager
Play Games 24x7 Pvt. Ltd.
03.2022 - Current
Managed various[40+] initiatives in My11Circle product, resulting in around 66% increase, totaling 6,384cr.
Collaborated with the Product team to prioritize and deprioritize multiple initiatives, groom product backlogs, and also to provide feedback specific to user experiences based on multiple UAT cycles in PDLC.
Oversaw numerous intricate interdependent release trains throughout IPLs, facilitating successful user acquisition and retention.
Implemented Agile scrum framework in multiple programs and exercised all Agile Ceremonies resulting in improvising the Delivery cycle measured using specific metrics.
Coordinated with Engineering managers and Tech Leads for capacity planning, risk analysis, and proof of concepts including mitigation strategies.
Developed and showcased performance-oriented program metrics while automating monthly and quarterly dashboards.
Frequently communicating the progress and risk with mitigation plans with stakeholders like Directors and SVPs including CTO.
Improvised the SDLC processes which helped in reduced release cycle by 15-20% and production outages by 50%.
Managed and contributed in digitalization of various front end and fulfillment systems for Ajio.com, Reliance Trends, Marts and Fresh.
Implemented coached best practices related to Agile methodology such as sprint planning, stand-ups, reviews, retrospectives, resulting in improved efficiencies.
Prepared reports on project performance metrics and presented them at executive level meetings.
Performed risk management by identifying potential risks associated with projects and developing mitigation strategies
Azure tools setup for PMO team.
Setting up of Prod Issues and resolution processes and metrics for reporting the same.
Stakeholder management as there were multiple layer in system architecture owned by distributed teams.
Scrum Master - Performance Engineering
Infinite Computer Solutions
Bangalore
01.2013 - 02.2016
Performance Specialist
IBM GBS
Hyderabad
05.2012 - 01.2013
Education
B.Tech - Computer Science
01.2008
Skills
Agile, Hybrid and waterfall methodologies
Scrum Master and Program Governance
Stakeholder Management
Planning, scheduling, and organizing the program
Leadership communication
Conflict Management
Process Improvement
Decision-making
Resource and team management
Risk and contingency planning
Problem-solving abilities
E-commerce and retail [supply chain/fulfillment] domain knowledge
Real Money Gaming domain
Enterprise application management
Certification
PMP Certified
Tools
Jira
Asana
Azure DevOps Services [ADS]
Confluence
DevDynamics
Google Analytics
Tableau
MS Excel and Google Sheets
SQL
AppDynamics
Dynatrace
SolarWinds
Accomplishments
Managed Poker Portfolio in Games24x7 for Pan India
Various projects which zero retrospective points and before time delivery.
Manager of Financial Planning and Analysis at Games 24x7 Private Limited MumbaiManager of Financial Planning and Analysis at Games 24x7 Private Limited Mumbai