Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Timeline
Generic

Sharath Kandhachar

Information Technology Head
Bengaluru,KA

Summary

Instrumental Information Technology Manager bringing 15+ years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Demonstrated skill in translating technical requirements to business solutions. Successful 15+ year record of building positive relationships with internal and external stakeholders. Well experienced in Information Security Documentation, Planning & Implementation

Overview

21
21
years of professional experience
3
3
Certification
3
3
Language

Work History

Head of Information Technology

Regalix India Pvt Ltd
Bangalore, Karnataka
03.2013 - Current
  • Closely collaborated with project members to identify and quickly address problems.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Guided organizational technology strategy and roadmaps.
  • Oversaw IT department operations and training.
  • Wrote policy, procedure and manuals governing internal IT use.
  • Led technology selection and rollout, focusing on organizational planning, provider contracts and supplier service-level agreements.
  • Managed network and system performance, conducting troubleshooting, security patching and maintenance.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Interviewed, hired, trained and mentored 6 staff by coaching daily, leading performance reviews and offering constructive feedback.
  • Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
  • Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Oversaw development and implementation of improvements to support and network operations.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery, data protection and endpoint protection.
  • Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

System Specialist

Lozoic User Centric Software Solutions Pvt Ltd
Bangalore, Karnataka
04.2008 - 03.2013
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Utilized source code control for tracking configurations and changes.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Diagnosed and executed resolution for all network and server issues.
  • Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
    Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Performed network security design and integration duties.
    Managed system-wide operating system and software deployments, as well as related software upgrade problems.
    Monitored network hardware operations to evaluate proper configuration.
  • Communicated deficits in [System] performance to senior leadership, recommending appropriate corrective measures.
    Designed compliance measures to maintain adherence to regulatory guidelines
  • Support Linux, UNIX, and Windows systems, services, and applications to meet the business requirements of mission critical organizations.
  • Design & implementation of NFS for Windows systems
    Design & implementation of Samba Server for Windows systems
    Implementation of Network Monitoring Tools such as ntop
    Installation and configuration of collaborative tools such as Mediwiki/TroubleTicketExpress, which can be beneficial to the growth of the organization.
  • Create a dashboard interface to monitor remote systems.
    Kickstart Installation – Create Production environment specific kickstart files for remote systems. OS-Hardening included in the kickstart files to enhance overall system security and performance.
  • Remotely administer Linux Mail Servers / Production Servers / Database Servers.
  • Providing systems administrative support for troubleshooting and resolving hardware, software, network connectivity issues.

Support Executive

Srujan Infotech
Bengaluru, Karnataka
05.2006 - 04.2008
  • Assessed previous resolutions to uncover deficiencies in coverage and develop improvements.
  • Tracked and documented metrics, and evaluated trends.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Coordinated priority of support work based on client and business needs.
  • Managed customer-facing FAQ and knowledgebase on media sources.
  • Translated technical terminology for clients to communicate through ticket system.
  • Captured customer feedback to communicate to superiors for ongoing improvement.
  • Maintained composure when faced with difficult customer situations.
  • Configured hardware, devices and software to set up work stations for employees.

System Admin

Enterprise E-Soft
Bengaluru, Karnataka
07.2005 - 12.2005
  • Created and maintained user accounts, passwords, home
    Directories, group’s creation & management and customizing shell environment setup for Users.
  • Design, document, implement, monitor, and support Linux, UNIX, and Windows systems, services, and applications to meet the business requirements of mission critical organizations.
  • Utilize exceptional customer service skills providing systems administrative support troubleshooting and resolving hardware, software, and network connectivity issues.
  • Administration of critical infrastructure services - NIS, DNS, and Web Services.
  • Network & Servers implementation & maintenance.
  • NFS Administration.
  • Managing Windows domains/servers/clients.
  • Projects: Installation & Configuration of Servers & Desktops At various client places.
  • Designed, implemented and maintained networks at client's sites, platform migration, configuration, optimization and Troubleshooting.
  • Implemented Automated Backups.
  • Wrote shell scripts for automating time consuming tasks

Consultant (Web Designer)

Enterprise E-Soft
Bengaluru, Karnataka
04.2003 - 04.2004
  • Designing, Scripting, Implementation of web pages.
  • Embedding animations into web pages with software tools such as Dream weaver and Macromedia Flash.
  • Ensuring that the product performed to its full functionality.
  • Projects: Development of generalized modules which resulted in reducing the duplicate efforts. Web project for Disha Technologies completed in record time, using advanced scripting tools of Microsoft Front Page and VB Macros. Automated E-book creation - The objective of this project is to implement online e-book storage.

Education

Bachelor of Engineering - Computer Science

Dayanand Sagar Of Engineering
Bengaluru
06.1997 - 08.2001

Skills

    Quality assurance

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Redhat Certified Engineer

Timeline

Redhat Certified Engineer

06-2017

Head of Information Technology

Regalix India Pvt Ltd
03.2013 - Current

System Specialist

Lozoic User Centric Software Solutions Pvt Ltd
04.2008 - 03.2013

Support Executive

Srujan Infotech
05.2006 - 04.2008

System Admin

Enterprise E-Soft
07.2005 - 12.2005

Consultant (Web Designer)

Enterprise E-Soft
04.2003 - 04.2004

Bachelor of Engineering - Computer Science

Dayanand Sagar Of Engineering
06.1997 - 08.2001

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Sharath KandhacharInformation Technology Head