Sharath Kumar V

Alorica is a global leader in customer experience solutions, specializing in digitally-driven customer service and business process outsourcing (BPO). It serves a wide range of industries with tailored support and transformation services. With a global presence, Alorica delivers innovative solutions to meet evolving client needs.

• Aligned HR strategies with business objectives across multiple verticals to drive operational effectiveness.
• Resolved employee grievances and workplace conflicts by implementing fair and compliant resolution practices.
• Partnered with leadership to ensure consistent HR policy application and enhance team performance.
• Tracked and analyzed attrition trends to support data-driven workforce planning and retention strategies.
• Promoted a safe, inclusive, and compliant workplace through audits, training, and proactive engagement.

Unacademy is a leading EdTech company offering an online learning platform for competitive exam preparation and skill development to millions of learners across India.

• Managed full-cycle recruitment across departments, ensuring timely and quality talent acquisition.
• Supported the creation and implementation of HR policies aligned with evolving business needs.
• Assisted managers in conducting performance appraisals and setting clear performance benchmarks.
• Addressed employee grievances and disputes, ensuring fair and compliant resolutions.
• Compiled and presented HR reports and analytics to leadership for strategic decision-making.

First Advantage is a global leader in background screening, identity, and fraud solutions, helping organizations mitigate risk and maintain compliance through reliable verification services.

• Conducted end-to-end background checks, including employment, education, and criminal history verifications.
• Maintained accurate records of all verification activities, ensuring compliance and audit readiness.
• Coordinated with internal teams and external vendors to resolve discrepancies and streamline processes.
• Submitted timely and compliant reports to regulatory bodies and clients as per legal requirements.
• Mentored junior team members, enhancing their skills and ensuring consistent verification quality.