Expert Sales Leader equipped with proven skills in building and leading successful sales strategies. . Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Work History
General Manager - Retail Sales
Spectra
12.2022 - Current
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Implemented operational strategies and effectively built customer and employee loyalty.
Formulated policies and procedures to streamline operations.
Collaborated with cross-functional teams to develop innovative solutions.
Assisted in recruiting, hiring and training of Team Managers and Team Leaders
Worked with Chanel Partners , Account Managers , Marketing Managers and Direct Sales Managers to drive Revenue and Forecast closures and Pipeline
Drove MRC from 4 Lakh 30 Thousand to 30 Lakh 21 thousand for Retail Sector
Manager - Sales
Deskera India Private Limited
03.2019 - 05.2021
Handled team of 21 Sales team Members , with 6 Account Managers .
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Managed activity and sales pipeline in revenue management software, supporting business development through targeted statistical analysis and projection.
Reported on leads, sales opportunities, progress and activity, informing weekly forecasts and monthly pipeline development.
Manager - Inside Sales
Azuga Telematics India Private Limited- Bridgestone Company
09.2015 - 04.2018
Accomplished yearly sales quota of $5M through best practices implementation for customer success
Reduced churn rate by 4%
Monitored and amplified sales pipeline to maintain flow of potential leads and prospects of all Sales Reps and Account Managers
Implemented systems and procedures to increase sales.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Compiled and analyzed data to determine approaches to improve sales and performance.
Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
Partner Account Manager
Microsoft India Private Limited
02.2015 - 08.2015
Built relationships with customers and Partners community to establish long-term business growth through Partners
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Held one-on-one meetings with Partners sales team members to identify selling hurdles and offered insight into best remedy.
Prepared sales presentations for clients showing success and credibility of products.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies for Partners
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Closed Deals in shortest time span of two months with Professional couriers for INR 80 Lakh
Account Development Manager
Akamai India Private Limited
10.2013 - 02.2015
Account Manager, Inside Sales
Oracle India Private Limited
05.2011 - 05.2013
Customer Support Executive/Sales Customer Experience Coach
HSBC Electronic Data Processing India Pvt. Ltd
01.2006 - 04.2011
Education
MBA - Sales And Marketing
ICFAI
Hyderabad
06.2023
BBA - Sales And Marketing
New Horizon Collage of Engineering
Bangalore
06.2005
High School Diploma -
Army Public School
New Delhi
04.1999
Skills
Project Planning
Operational Planning
Sales Expertise
Cross-Functional Team Management
Sales Team Development
Top Talent Recruiting, Hiring and Retention
Sales Planning and Implementation
Revenue Generation
Global Sales and Marketing
Customer Experience
Profit and Loss Accountability
Business Development and Planning
Direct Sales
Coaching and Mentoring
CRM Software
Key Account Management
Languages
English
Advanced (C1)
Hindi
Upper intermediate (B2)
Timeline
General Manager - Retail Sales
Spectra
12.2022 - Current
Manager - Sales
Deskera India Private Limited
03.2019 - 05.2021
Manager - Inside Sales
Azuga Telematics India Private Limited- Bridgestone Company
09.2015 - 04.2018
Partner Account Manager
Microsoft India Private Limited
02.2015 - 08.2015
Account Development Manager
Akamai India Private Limited
10.2013 - 02.2015
Account Manager, Inside Sales
Oracle India Private Limited
05.2011 - 05.2013
Customer Support Executive/Sales Customer Experience Coach
Executive Assistant Business Partner– Senior Specialist at Intuit India – Product Development Centre Pvt. Ltd.Executive Assistant Business Partner– Senior Specialist at Intuit India – Product Development Centre Pvt. Ltd.