SHARATH PRAKASH
Bangalore
Summary
Proven Associate Analyst at Commonwealth Bank of Australia, excelling in proactive risk assessment and cross-functional collaboration. Spearheaded fraud detection initiatives, leading to a marked improvement in compliance and operational efficiency. Expert in financial reporting and problem-solving, consistently recognized for outstanding contributions to project management and process improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate Analyst
Commonwealth Bank of Australia
04.2023 - Current
- Ensured compliance with Service Level Agreements while delivering exceptional service to stakeholders
- Conducted investigations to mitigate risks, resolve disputes, and improve business processes
- Provided timely and detailed reporting for senior leadership to ensure effective communication of progress
- Built strong working relationships with operations teams to enhance cross-functional collaboration
- Supported additional processes through cross-training and identified as the best performer for July 2024
Risk Analyst (Trust and Safety)
Concentrix Daksh
01.2022 - 04.2023
- Conducted investigations to identify abuse patterns and mitigate fraud risks
- Evaluated financial records and business data to assess risk levels and ensure compliance
- Reviewed trends to ensure processes met service level agreements and policies
- Proactively monitored and resolved potential fraud attacks while maintaining data integrity
Claims Associate
Legato Health Technology
01.2020 - 01.2022
- Managed order-to-cash billing processes, including report reconciliation and error rectification
- Conducted quality assurance checks and trained new joiners in operational processes
- Audited data to ensure compliance with client requirements and submitted pricing as per claims data
- Maintained confidentiality of sensitive information while ensuring accuracy in claims processing
Education
Master of Business Administration (MBA) -
Jain University
01.2025
Bachelor of Commerce (B.COM) -
CMR Institute of Management Studies
01.2020
Pre-University Course (PUC) -
St. Joseph's Indian Composite PU College
01.2017
Skills
- Proactive Risk Assessment
- Fraud Detection
- Financial Reporting
- MS Excel
- MS Word
- Microsoft Outlook
- Problem solving
- Process Improvement
- Communication
- Cross-Functional Collaboration
- Project Management Lifecycle
- Reconciliation
- Claims Review Expertise
- Tally
- CIW (Mainframe)
Accomplishments
- Recognized as the Best Employee of the Month twice at Legato Health Technology.
- Promoted to Secondary Subject Matter Expert (SME) within the team.
- Successfully cleared high-priority escalations, earning appreciation from the onshore team.
- Identified as Best Performer for July 2024 at Commonwealth Bank of Australia.
Certification
- Certified for attending a workshop on Power BI
Languages
English
First Language
Hindi
Beginner
A1
kannada
Advanced (C1)
C1
Malayalam
Proficient (C2)
C2
Telugu
Elementary (A2)
A2
Declaration
I hereby declare that all the details provided above are true to the best of my knowledge.
Timeline
Associate Analyst
Commonwealth Bank of Australia
04.2023 - Current
Risk Analyst (Trust and Safety)
Concentrix Daksh
01.2022 - 04.2023
Claims Associate
Legato Health Technology
01.2020 - 01.2022
- Certified for attending a workshop on Power BI
Master of Business Administration (MBA) -
Jain University
Bachelor of Commerce (B.COM) -
CMR Institute of Management Studies
Pre-University Course (PUC) -
St. Joseph's Indian Composite PU College
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