Managing requests for new and updated accounts via the Client-On boarding internal and external systems.
• Led team of 12 members responsible for completed end to end KYC records for different types of clients.
• Daily interactions with stakeholders on client deliverables through positive attitude and attentive response to meet SLA and targets.
• Mentored and guided employees to foster proper completion of assigned duties, allocation of work, Feedback, 1-2-1 monthly basis.
• Cross-trained and provided backup support for organizational leadership for the team.
• Hand holding entire end to end KYC Process in KYC Periodic Reviews and off boarding in KYC Remediation and A.U retail Onboarding process.
Managing requests for new and updated accounts via Client-On boarding internal and external systems.
• Performing KYC Checks and Investigate Documentation for new and existing corporate clients – which include CDD (Customer Due Diligence), EDD, and AML Screening of Beneficial owners, connected parties, PEP and Sanction checks.
• Conducting and Performing 4 eye checks on KYC documents/records and providing approvals.
• Well-versed with complex structure charts and documentation.
Investigating the Case requests, by researching the public domain to source and collect the documentation, required to complete KYC / On boarding request.
UBS KYC Periodic Reviews Process - Investment Banking UBS Client for all regions
Transfer Agency - Onboarding to Off-boarding of Clients
• Opening accounts on the request of Shareholders, Corporate Investors and Financial Advisors in accordance with US regulations.
• Checking the KYC documents received from the clients for account opening and requesting missing information.
• Performing Good order review for Client KYC documents and Onboarding forms.
• Escalating Pending/Overdue cases for annual KYC review.
• Scrutinizing the KYC of Individuals, LLC, LP, Limited, Financial Institutes, Trusts and Corporate entities.
• Performed 4i checks for Onboarding KYC requests and existing clients when necessary, according to compliance guidelines.
• Well versed with different client documents like LLC, LP, Limited, Trust, Estates, SPV’s, etc.,
• Placing stop codes as per Compliance team and financial advisors by contacting with AML, Tax Reporting and Legal Transfers Teams as per US TA policies, procedures and US governing regulations.
• Part of pilot process training and successfully transitioned the new process and set-up from On-shore team.
• Trained and supported new team members, maintaining culture of collaboration.
• Mentored junior associates, fostering professional growth and helping them reach their full potential.
• Collaborated with cross-functional teams to drive successful completion of complex requests within deadlines.