Back Office Specialist
Dhooh Alabayath.
Dubai
2023 - Current
- Accounting & Financial Management: Managed daily accounting tasks, maintained records, prepared reports, and ensured compliance.
- Customer Transactions: Processed withdrawals and deposits, resolving issues promptly. Game Verification: Checked gaming activities for compliance, verified results, and investigated discrepancies.
- Funds Transfer: Coordinated accurate fund transfers to finance, supporting audits.
- Transaction Monitoring: Monitored transactions for irregularities and generated management reports.
- Customer Support: Addressed inquiries and resolved issues related to financial transactions.
- Team Collaboration: Streamlined processes with finance, customer service, and compliance teams.
- Key Achievements: Enhanced transaction accuracy, reducing error rates by X%. Improved security with new verification protocols. Upgraded financial management system for streamlined operations.