Sharbani Bhattacharya

Strategic and results-driven retail and brand growth leader with deep expertise in driving performance across Exclusive Brand Outlets (EBOs), modern trade, ecommerce and omnichannel retail environments. At Nimbus Roots Solutions Private Limited, I lead the planning, execution and optimization of EBO strategies to accelerate brand visibility, sales growth and customer engagement across key physical and digital channels. Adept at forging strong partnerships with stakeholders, aligning retail operations with brand objectives, and leveraging data-driven insights to strengthen market presence. Committed to enhancing revenue, improving operational efficiency, and scaling D2C and retail brands through innovative go-to-market approaches and execution excellence.

• Worked as a full time Freelance Franchise Consultant for F&B, Retail & Lifestyle brands.
• Fostered strong relationships with franchise partners for improved collaboration and support.
• Assessed financial viability of prospective franchises to ensure sustainable development.

• Finalizing Corporate Alliances for Franchise expansion with prospective clients/brands.
• Lead a team of business development manager to deliver Sales goals, execute their training calendar, identify their training needs and opportunities for them; develop and implement a plan for meeting those needs. Equip them with the technical and social skills needed to enhance sales.
• Source new prospects through various initiatives such as client referrals, event management and lead generation, customer visits etc.
• Monitor market Intelligence within the industry in terms of market development, new projects, competitive activity, new customers etc.
• Screening of investor portfolio in terms of best fit as per his investment bandwidth, location, and work profile.
• Work as an interface between brand and investors for closing franchises up till signing agreements and then servicing them.

• Familiarizing clients with all products and services offered by our company, engage potential customers for new franchise opportunities, craft business proposals, negotiate the agreement terms, structing and closing deals.
• Identifying locations for both COCO and FOCO models and negotiating the rentals for brand expansion across pan India.

• Finalizing Corporate Alliances for Franchise expansion with prospective clients/brands.
• Serving brands to expand and reach out to global markets by consulting, recommending and implementing strategies to help companies create success even in complex markets.
• Discovering and analyzing opportunities, arranges meetings by identifying partners with the right kind of synergy, and supports till a company is well established.
• New Client acquisition through corporate tie ups and Business Development from new and existing clients.
• Personal visits to corporate involving presentations of the company and ensuring maximum customer satisfaction.
• Keeping regular interaction with key clients for better extraction and expansion.
• Selling various brands (or business /franchising concepts).
• Maintain a loop between brand and investor so as to increase the success ratio for closures.
• Handling responsibility of coming up with suitable solutions and inputs wherever required either from clients or investors for increasing the closure probability.
• Delivering webinars, roadshows, events for all active international brands.

• Handling the entire end-to-end sales for the company including preparing and sending quotations, giving presentations, attending to clients' queries, necessary follow-up, etc.
• Making client-appropriate presentations, proposals, etc.
• Handling a team of interns, assistant managers, etc., and guiding/training them in respect of the sales practice.
• Discuss campaigns and marketing strategies with the team to promote and reach corporates across different sectors.
• Identify potential Channel partners to extend the business sales of the company.
• Creating various reports to assess the Sales performance of the company.

• Looking after the entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program.
• Creation of the international sales department and of the strategy for approaching new markets (studies travel, mailing campaigns).
• Searching for and managing new contacts, partnerships, and new business, presenting the platform and enrolling in the trial test, creating new quotes, recommending courses through a pedagogical path, and supporting new and old customers.

• Handling residential and commercial sales through channel for overseas market (Dubai).
• Identifying potential channels for the projects and initiating meetings with them.
• Creating and maintaining a healthy sales environment with focus on customer experience at all times.
• Meeting new or existing clients and presenting the projects in line with emerging market trends and competition analysis.
• Organizing roadshows, corporate events and email campaigning.

• Helped in broadening Client Coverage of their mapped base.
• Meeting mapped clients and enhancing relationships to achieve higher balance deepening, product penetration and increasing client portfolio.
• Managing end to end sales & service deliverables of high Net worth Customer Base.
• Do Profiling of Mapped customers to attain complete knowledge of the base.
• Become a one-point contact from mapped customers on their service requests/ issues - use the Service support system.

• Managing end to end sales & service deliverables of Citibank's High Net worth Customer Base.
• Driving in-house quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs for their services.
• Monitoring post service activities such as follow ups, service reminders and handling customer grievances for superior customer service.
• Ensuring operational targets are met by closely checking the hourly indicators.
• Suggesting appropriate marketing initiatives to increase sales and brand visibility of products.
• Achieving assigned sales targets through cross-selling and upselling Assets & Liabilities.