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Shardendu Srivastava
Mau
Summary
24+ years of hospitality leadership experience. Successfully led luxury hotels, restaurants, catering businesses and convention centres. Extensive experience managing large banquet operations, destination weddings and premium catering events. Successfully delivered multiple hospitality pre-opening assignments. Strong expertise in business strategy, profitability improvement and operational transformation. Built and mentored high-performing operational teams. Expertise in financial planning, budgeting, procurement, compliance and quality management. Hospitality consultant specializing in restaurant setup, banquet development and catering business.
Overview
23
23
years of professional experience
Work History
SENIOR STEWARD
Hotel Hans Plaza
New Delhi
STEWARD
Sarovar Park Plaza
Bengaluru
BUSINESS HEAD
Sopariwalas – The Global Fusion
Ahmedabad
06.2025 - 03.2026
- Developed and implemented strategic plans for upscale global fusion restaurant concept, ensuring seamless transition from concept to operational success.
- Executed pre-opening strategies to ensure seamless property launch.
- Designed and implemented holistic business strategy alongside a robust operating model to enhance efficiency and effectiveness.
- Formulated and executed positioning strategies for innovative restaurant concepts.
- Designed and implemented effective pricing strategies and revenue models to align with market trends and customer preferences.
- Conducted comprehensive planning for manpower recruitment and training programs to ensure alignment with organizational goals.
- Formulated standard operating procedures and operational manuals to enhance workflow efficiency.
- Developed and optimized vendor network and procurement systems to enhance supply chain efficiency.
- Oversaw budgeting, costing, and profitability management processes.
- Collaborated with architects, consultants, and project vendors to ensure project alignment and execution.
DIRECTOR – OPERATIONS
Foodlink F&B Holdings India Pvt. Ltd.
09.2021 - 05.2025
- Directed multi-location operations across premium hospitality businesses.
- Managed profitability, budgeting and operational excellence.
- Implemented SOPs and quality systems.
- Led senior operational teams.
- Improved business performance through strategic planning.
GENERAL MANAGER – OPERATIONS
Foodlink Catering Services Pvt. Ltd.
09.2019 - 04.2020
- Managed premium catering operations across Gujarat.
- Responsible for business development, profitability and operational performance.
- Managed large-scale luxury weddings and corporate events.
DIRECTOR – OPERATIONS
Eden Greenz (Novatek)
Nagpur
05.2019 - 09.2019
- Pre-opening Leadership
- Successfully established a 90-room luxury hospitality project.
- Built operational teams.
- Executed mega events.
- Managed P&L and business operations.
ASSISTANT GENERAL MANAGER
The Grand Bhagwati Palace (Now Sheraton Grand)
Indore
08.2016 - 05.2019
- Managed complete hotel operations including: Food & Beverage, Banquets, Front Office, Guest Relations, Administration, Revenue Management, Government Compliance, Vendor Management.
- Responsible for hotel performance in the absence of the General Manager.
GENERAL MANAGER
Foodlink Catering Services Pvt. Ltd.
Ahmedabad
10.2013 - 08.2016
- Headed premium catering operations for luxury weddings, corporate events and VIP functions.
- Responsible for operations, profitability, budgeting, manpower planning, client servicing and business development.
BANQUET MANAGER
Bhagwati Banquets & Hotels Ltd.
Ahmedabad
09.2012 - 10.2013
- Managed banquet operations, event planning, marketing, guest satisfaction and revenue generation.
F&B EXECUTIVE
Jaypee Greens Golf & Spa Resort
Greater Noida
05.2009 - 08.2012
- Pre-opening member of the Luxury Spa Resort while managing restaurants, golf course catering and banquet operations.
TEAM LEADER
Jaypee Palace Hotel
Agra
02.2008 - 04.2009
CAPTAIN
Jaypee Greens Golf Resort
Greater Noida
10.2006 - 02.2008
CAPTAIN
Aamby Valley City
05.2006 - 10.2006
CAPTAIN
Jaypee Residency Manor
Mussoorie
11.2002 - 05.2006
Education
Bachelor of Commerce - undefined
Gorakhpur University
Three-Year Diploma - Hotel Management
Oxford College of Hotel Management
BengaluruIndustrial Training - undefined
Taj Mahal Hotel
LucknowSkills
- Business Leadership! Corporate Operations! Hospitality Consulting! Business Expansion
- Multi-Unit Operations! Pre-opening Projects! P&L Management! Revenue Enhancement
- Budget Planning! Cost Optimization
- Restaurant Operations! Luxury Catering! Banquet Operations! Wedding Operations!
- SOP Development! Team Building
- Leadership Development! Vendor Management
- Procurement
- Kitchen Planning
- Menu Engineering
- Guest Experience
- Sales & Business Development! Hospitality ERPPOS Systems!
- Microsoft Excel/Word/PowerPoint
- Budgeting/MIS Reporting/Cost Control
- Strategic Leadership Business Development Decision Making Change Management Financial Acumen
- Team Leadership
- Customer Experience
- Operational Excellence Relationship Management
Timeline
BUSINESS HEAD
Sopariwalas – The Global Fusion
06.2025 - 03.2026
DIRECTOR – OPERATIONS
Foodlink F&B Holdings India Pvt. Ltd.
09.2021 - 05.2025
GENERAL MANAGER – OPERATIONS
Foodlink Catering Services Pvt. Ltd.
09.2019 - 04.2020
DIRECTOR – OPERATIONS
Eden Greenz (Novatek)
05.2019 - 09.2019
ASSISTANT GENERAL MANAGER
The Grand Bhagwati Palace (Now Sheraton Grand)
08.2016 - 05.2019
GENERAL MANAGER
Foodlink Catering Services Pvt. Ltd.
10.2013 - 08.2016
BANQUET MANAGER
Bhagwati Banquets & Hotels Ltd.
09.2012 - 10.2013
F&B EXECUTIVE
Jaypee Greens Golf & Spa Resort
05.2009 - 08.2012
TEAM LEADER
Jaypee Palace Hotel
02.2008 - 04.2009
CAPTAIN
Jaypee Greens Golf Resort
10.2006 - 02.2008
CAPTAIN
Aamby Valley City
05.2006 - 10.2006
CAPTAIN
Jaypee Residency Manor
11.2002 - 05.2006
Industrial Training - undefined
Taj Mahal Hotel
Three-Year Diploma - Hotel Management
Oxford College of Hotel Management
Bachelor of Commerce - undefined
Gorakhpur University
STEWARD
Sarovar Park Plaza
SENIOR STEWARD
Hotel Hans Plaza