SHARDUL SHASTRI
Ahmedabad
Summary
IT Manager with a strong focus on operational excellence and cybersecurity. Proven ability to ensure the stability, security, and compliance of critical IT systems and infrastructure. Adept at managing budgets, optimizing IT resources, and delivering exceptional customer service.
Overview
12
12
years of professional experience
Work History
IT Manager
Armakuni
01.2025 - Current
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Ensuring laptops, mobile devices, and necessary peripherals are configured and shipped to reach the employee before their start date.
- Providing accessible and easy-to-follow guides and dedicated IT support to handle any immediate technical issues.
- Provide guidance and support to team members on an as-needed basis.
IT Manager
Simform Solutions
01.2025 - 04.2025
- Developed and implemented IT policies and procedures to ensure compliance with industry standards.
- Ensuring laptops, mobile devices, and necessary peripherals are configured and shipped to reach the employee before their start date.
- Providing accessible and easy-to-follow guides and dedicated IT support to handle any immediate technical issues.
- Provide guidance and support to team members on an as-needed basis.
Team Lead
Biztech IT Consultancy pvt ltd
02.2019 - 01.2025
- Manage information technology and computer systems.
- Plan, organize, control and evaluate IT and electronic data operations.
- Design, develop, implement and coordinate systems, policies and procedures.
- Act in alignment with user needs and system functionality to contribute to organizational policy.
- Proactively analyzing, identifying and give remedies to potential issues with IT systems.
- Ensure security of data, network access and backup systems.
- Preserve assets, information security and control structures.
- Planning for and responding to service outages and other problems.
- Audit systems and assess their outcomes.
- Responsible for IT Procurement and Asset management stock control.
- Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
- Design and implement best practice IT policies.
- Taking ownership and management of all aspects of the IT infrastructure.
System Administrator
CRB Tech Solution pvt ltd
01.2017 - 10.2018
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
- Perform regular file archival and purge as necessary.
- Create, change, and delete user accounts per request.
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
Executive-System Support
Radixweb
02.2014 - 04.2016
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
- Searching required software's for specific project and coordinate with team members for Testing and Implementation of It.
- Create, change, and delete user accounts per request.
- Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
- Monitoring Firewall.
- Managing Access Control and Attendance and take regular backups.
Education
MBA/PGDM - Information Technology
Amity University
01.2026
B.Sc - Physics
Gujarat University
01.2013
Skills
- Onpremise
- IBM Cloud
- Oracle Cloud
- Cloud Administration
- ITIL
- IT Operations
- IT Infrastructure
- IT Infrastructure Management
- IT Operations Management
- IT Security
- IT Budgeting
- IT Asset Management
- IT Strategy Planning
- Oracle Infracture Cloud
- OCI
Languages
- Gujarati
- Hindi
- English
Timeline
IT Manager
Armakuni
01.2025 - Current
IT Manager
Simform Solutions
01.2025 - 04.2025
Team Lead
Biztech IT Consultancy pvt ltd
02.2019 - 01.2025
System Administrator
CRB Tech Solution pvt ltd
01.2017 - 10.2018
Executive-System Support
Radixweb
02.2014 - 04.2016
MBA/PGDM - Information Technology
Amity University
B.Sc - Physics
Gujarat University