Dynamic leasing strategist and business operations expert with a proven track records, adept at driving revenue and profit growth across multiple malls. Excelled in retail transactions, showcasing exceptional negotiation skills and a keen ability to enhance customer relations. Achieved a 100% target in F&B, demonstrating unparalleled people management and business development acumen.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Phoenix Mills
06.2022 - Current
The New Role involves me in planning and rolling out asset wise lease strategy for our portfolio of malls and managing key accounts
Also responsible for the Leasing strategy and execution for our portfolio of 13 malls across India and the upcoming Projects
Specialist in retail leasing, zoning of the mall and up gradation of the asset with time
Ensure profitability for promoters & key stakeholders along with viability for tenants
Have been instrumental in key initiatives for the Asset
Handling Pan-India portfolio at Phoenix Malls and have a proven track record of delivering the project and generating revenue growth for the Centers like Citadel - Indore; Mall Of the Millennium - Wakad, Pune and working on the upcoming Kolkata and Thane
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals
Also responsible for looking after the vacancies at our Operational Malls and have managed to Boost occupancy of the Centre’s by leveraging market knowledge and successful promotional strategies
Analysed the core requirement of the Centres and strategized a lucrative plan to recommend improvements
Sr.Manager Retail Leasing
Grauer & Weil
11.2016 - 05.2022
Responsible for Complete Leasing by doing strategic planning and zoning of Growel's 101 Mall Mumbai, maximizing revenues and achieving timeline targets for overall Performance of the Mall and profitability within given parameters
Noticeably a key player in re-leasing approx 33% of overall GLA with local and International retailers in F&B brands like Starbucks, Burger King, Mad Over Donuts, Wok Express, Max, Electronics & CDIT like Croma and few other Apparel Outlets
Proven expertise in maintaining cost-effective, financially sound property operations
Kept records accurate, detailed and fully compliant with reporting requirements to meet all requirements related to Lease Details of Tenants
Diligent about keeping occupancy high by collaborating with tenants to resolve conflicts
Successful at multitasking to handle everything from Negotiating on Agreement Terms, Lease terms Tenants viability improvements to achieve their topline targets
Oversaw monthly collections of Outstanding Due for effective Cost Control
Minimized vacancy periods by collaborating with brand owners to strategize improvements to Leasing opportunities
Used strong negotiating talents to obtain reasonable Revenue Income from Tenants for maintaining daily targeted budget and for achieving Set organizational goals at work
Manager Leasing & Retail Excellence
Grauer and Weil India Ltd.
08.2015 - 11.2016
An ambitious, pro-active and commercially-astute Management Professional with extensive experience earned, primarily within the Hospitality properties and retail sectors
Handling Complete Leasing of Growel's Mall Mumbai, responsible for leasing, strategic planning and zoning, maximize revenues and achieve timeline targets for overall Performance of the Mall and profitability within given parameters
Noticeably a key player in leasing approx
1 & 1/2 a Lakh sq.ft area with local and International retailers in F&B brands like Starbucks, Burger King, Mad Over Donuts, Wok Express, Electronics Outlets like Croma and few other Apparel Outlet
Key Deliverable's: Evaluated Lease Offers, negotiated terms and rentals, and closed lease deals successfully
Handling documentation of SOP for Leasing department
Tracking Specialty Brands and their performance
Relationship management with Retailers
Closely dealing with Legal team in finalizing the Agreement
Closely dealing with Architect team during the fit out phase
Mall Operations Manager
Grauer Weil Company, Growel's 101 Mall
01.2011 - 08.2015
Worked with Growel’s 101 Mall as Manager - Mall Operations
Prepared monthly/ yearly budgets for Mall Operations
Reviewed costs and worked out measures to reduce them
Providing important technical inputs to projects team from Operations point of view to ensure maximum feasibility in the mall
Ensuring smooth Operations with the help of Soft Services, ERT, Security & Engineering team
Co-ordination with other departments of Management to ensure smooth operations
Provide support to tenants during their fit out period and ensure all the deposits are received before they go operational, also ensure that retailers are adhering to the fit out manual
Executed the Automated Parking project in the mall, (SKIDATA) understanding its technical terms and operating systems to ensure hassle free Operations
Managing vendor dealings with regards to Operation department and making AMC for the same
Sets up targets/goals for the department, makes constant effort to achieve the same
Ensuring Executives & Supervisors are handling customer grievances, accidents occurred in the mall efficiently & maintaining minimum stock levels of all items and participates in inventories on any given point
Monitor safety drills & evacuation drills organized in the mall every month
Food and Beverage Assistant
Jumeriah Lowndes Hotel
05.2008 - 01.2011
Worked full time as an Guest Service Associate in F&B Department with flexible shifts such as Acting Food & Beverage Supervisor and Room Service Attendant
Opening bar and closing duties and managing restaurant setup
Dealing with customers needs and provide them with assistance needed and maintain guest satisfaction
Attainments: Achieved 100% Target Set for F & B Team
Improved up selling Schemes for the customers by using planned strategies during Peak hours
Educated and Trained newly joined members with: latest improved MIS, up selling Skills, additions and/modification with the help of Monthly Review
Education
PG Diploma - Hospitality Administration and Management
Ealing Hammersmith And West London College
London
01.2008
Bachelor in Hotel Administration & Tourism Management Studies - Business Administration and Management
Mumbai University
Mumbai
01.2007
XIIth -
English
01.2004
Xth -
English
01.2002
Skills
Turnaround Specialist in successfully concluding the retail transactions
Leasing Negotiation and Administration
Shopping Centers, Revenue, and Profit Growth Management
Business operations background
Process improvements
Facility Management
Mall management
Customer Relations
Business Development
People management
Budgeting expertise
Languages
English
Hindi
Marathi
Sociallink
https://in.linkedin.com/in/shardulmahadik-94a5943
Totalworkexperience
14 Years 0 Month
References
References available upon request.
Timeline
Assistant General Manager
Phoenix Mills
06.2022 - Current
Sr.Manager Retail Leasing
Grauer & Weil
11.2016 - 05.2022
Manager Leasing & Retail Excellence
Grauer and Weil India Ltd.
08.2015 - 11.2016
Mall Operations Manager
Grauer Weil Company, Growel's 101 Mall
01.2011 - 08.2015
Food and Beverage Assistant
Jumeriah Lowndes Hotel
05.2008 - 01.2011
PG Diploma - Hospitality Administration and Management
Ealing Hammersmith And West London College
Bachelor in Hotel Administration & Tourism Management Studies - Business Administration and Management
Mumbai University
XIIth -
English
Xth -
English
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