Shardul Raj Kakkar
Bengaluru
Summary
Results-driven professional with expertise in Python programming and KYC compliance. Proven track record in risk mitigation and data security, enhancing transaction integrity through analytical insights.
Overview
1
1
year of professional experience
Work History
Trust and Safety Associate
Accenture
Bengaluru
06.2025 - Current
- Risk Mitigation & KYC Compliance: Managed end-to-end Know Your Customer (KYC) verification pipelines and tax documentation audits, ensuring strict compliance with global platform standards and data validation rules.
- Payment Anomalies & Fraud Investigation: Analyzed and resolved critical financial bottlenecks, including delayed, missing, or high-risk transaction escalations, minimizing platform revenue leakage and user impact.
- Evaluated and resolved complex security and financial restrictions (account holds) on user profiles; analyzed risk signals using internal auditing databases to verify user intent and restore platform functionality.
- Infrastructure & Page Transfers: Facilitated secure entity profile management and high-tier page asset transfers, coordinating closely with internal Site Reliability Engineering (SRE) teams to troubleshoot technical edge cases.
- Met stringent performance metrics, managing Average Handling Time (AHT) and AUX code management to enhance shift productivity.
- Partnered with cross-functional technical teams to refine risk-flagging logic and led Knowledge Transfer (KT) onboarding tracks to improve training for incoming team members.
- Data Security & Compliance Governance: Enforced strict compliance with global enterprise Information Security (InfoSec) protocols and non-disclosure standards, proactively mitigating data leakage risks to ensure sensitive platform metrics remained entirely secure from unauthorized external exposure.
Education
Associate of Science - Bachelors of Computer Applications
Birla Institute of Technology
Ranchi 08-2022
High School Diploma -
DAV Public School, Bariatu
Ranchi06-2020
10th CBSE Board
Sarala Birla Public School
Ranchi 06-2020
Skills
- Python Programming Language
- SQL Database Querying
- Power BI & Data Visualization
- Data Analytics & Reporting
- Generative AI & Prompt Engineering
- Web Development Concepts
- Transactional Fault Detection
- KYC & FinTech Compliance
- Information Security(InfoSec)
- Cross-Functional Team Collaboration
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Punjabi
Advanced (C1)
C1
Timeline
Trust and Safety Associate
Accenture
06.2025 - Current
Associate of Science - Bachelors of Computer Applications
Birla Institute of Technology
High School Diploma -
DAV Public School, Bariatu
10th CBSE Board
Sarala Birla Public School