SHAREEF NAIK MOHAMMED
STORE MANAGER
Hyderabad
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
4
4
Languages
Work History
Store Manager
Darpan Furnishings
11.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
Manyavar & Mohey
12.2021 - 10.2023
- Handle staffing and staff scheduling duties by ensuring that adequate staff is available at appropriate times
- Manage stock levels and make important decisions regarding inventory control
- Create and maintain liaison with suppliers and vendors to ensure that merchandise is always available and delivered to the retail outlet on time
- Analyze present sales figures and perform market analysis to determine trends and customer preferences
- Provide feedback to supervisors and arrange for sales teams to be trained according to changing marketing trends
- Ascertain that quality of customer services provided is in sync with the customer service e policies of the company
- Respond to customers’ complaints and problems with the focus of retaining their business
- Collaborate with marketing teams to lead promotional activities
- Understand forthcoming customer initiatives and monitor the activities of local competitors
- Assist customers with decision making by providing them with complete product information and demonstration
Store Manager
NEERU’S Ensembles Pvt Ltd
06.2010 - 11.2021
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Education
B Com
Anwarul Uloom College
Hyderabad 04.2001 -
MPC's
Sri Chaitanya Jr. College
Hyderabad 04.2001 - 04.2007
Sri Sai Model School -
SSC
Hyderabad, India03-2005
Skills
relationship building
time management
Ginesys
POS related
Invoicing
Inventory GRT
Inventory GRC
POS Order settlements
Stock Reports
Sales Reports
GST Invoicing
EASY GST B2B
Backup and Sync
Petty Cash
Store merchandising
Customer service management
Employee training
Team development
Retail inventory management
Team building
Store operations
Shift scheduling
Operations management
Problem-solving
Staff management
Friendly and positive
Loss prevention
Cash management
Store displays
POS systems
Inventory management
Team leadership
Store opening and closing
Team motivation
Customer service
Roles And Responsibilities
- Handle staffing and staff scheduling duties by ensuring that adequate staff is available at appropriate times
- Manage stock levels and make important decisions regarding inventory control
- Create and maintain liaison with suppliers and vendors to ensure that merchandise is always available and delivered to the retail outlet on time
- Analyze present sales figures and perform market analysis to determine trends and customer preferences
- Provide feedback to supervisors and arrange for sales teams to be trained according to changing marketing trends
- Ascertain that quality of customer services provided is in sync with the customer service policies of the company
- Respond to customers’ complaints and problems with the focus of retaining their business
- Collaborate with marketing teams to lead promotional activities
- Understand forthcoming customer initiatives and monitor the activities of local competitors
- Assist customers with decision making by providing them with complete product information and demonstration
Disclaimer
I hereby declare that the above-mentioned information is correct to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Personal Information
- Passport Number: K7637035
- Father's Name: Mohammed Sardar
- Date of Birth: 09/24/89
- Marital Status: Married
Timeline
Store Manager
Darpan Furnishings
11.2023 - Current
Store Manager
Manyavar & Mohey
12.2021 - 10.2023
Store Manager
NEERU’S Ensembles Pvt Ltd
06.2010 - 11.2021
B Com
Anwarul Uloom College
04.2001 -
MPC's
Sri Chaitanya Jr. College
04.2001 - 04.2007
Sri Sai Model School -
SSC