Summary
Overview
Work History
Education
Skills
Reading Books and playing with kids
Timeline
Generic
Sharib Kauser

Sharib Kauser

WFM
New Delhi,UP

Summary

Dynamic WFM Real Time Supervisor at Concentrix with a proven track record in efficiency optimization and time management. Enhanced team productivity through innovative scheduling and coaching, while reducing overtime costs. Skilled in conflict resolution and process improvement, fostering a culture of accountability and collaboration within the organization.

Overview

12
12
years of professional experience

Work History

WFM Real Time Supervisor

Concentrix
11.2023 - Current
  • Provided ongoing coaching to team members on effective time management techniques, leading to increased efficiency across the board.
  • Led cross-functional initiatives focused on improving overall organizational effectiveness through better resource allocation and time management practices.
  • Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.
  • Resolved employee scheduling conflicts in a timely manner, minimizing disruptions to workflow and project timelines.
  • Developed a comprehensive training program to support new hires in understanding their roles and responsibilities.
  • Conducted regular performance evaluations for team members, providing constructive feedback to promote professional growth.
  • Enhanced team productivity by implementing efficient time management strategies.
  • Created custom reports using various software tools that provided valuable insights into workforce trends, enabling management to make data-driven decisions in relation to time allocation and budgeting.
  • Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
  • Evaluated existing processes for managing employee time and attendance data, recommending improvements that led to greater accuracy and efficiency across the organization.
  • Reduced overtime costs by closely monitoring employee work hours and adjusting schedules accordingly.
  • Improved overall operational efficiency with effective delegation of tasks among team members.
  • Continuously monitored workload distribution and adjusted assignments as needed to maintain optimal productivity levels among team members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Assisted with recruitment and onboarding of new employees.

Zonal Business Intelligence Manager

Jana Bank
10.2019 - 06.2022
  • Managed vendor relationships to ensure timely delivery of services while adhering to budget constraints.
  • Conducted comprehensive market research, enabling informed decision-making on new product launches and expansions.
  • Championed the use of data visualization tools to effectively communicate complex information and drive meaningful business outcomes.
  • Performed ad-hoc analyses upon request from senior management or other departments requiring specialized support or insight into specific issues or challenges faced by the organization.
  • Identified trends and patterns within data sets, providing valuable insights for strategic planning and decision-making processes.
  • Championed a data-driven culture within the organization, promoting the value of analytics in strategic planning initiatives.
  • Streamlined reporting processes for increased efficiency and accuracy in data analysis.

Sr. Financial Analyst

Alam & Associate
07.2017 - 09.2019
  • Provided valuable insights by leading monthly variance analysis reviews between actual results and budget/forecast expectations.
  • Improved budget forecasting through meticulous monitoring of expenses and revenue streams.
  • Increased financial accuracy by conducting in-depth analyses of financial data and trends.
  • Facilitated accurate expense tracking through diligent maintenance of general ledger accounts and reconciliations.
  • Developed financial models to assess potential investments and identify potential risks.

Financial Analyst Intern

LUTHRA & CO
09.2015 - 06.2017
  • Improved financial forecasting accuracy by conducting thorough research and analysis of market trends.
  • Analyzed and monitored statistical data trends.
  • Developed financial models for projects and presentations.
  • Monitored organization's performance against competitors.

Assistant Manager WFM & MIS

Barclays Shared Services
06.2008 - 08.2015
  • Empowered staff members to take ownership of their roles, leading to increased accountability and motivation levels within the team.
  • Promoted workplace safety practices to reduce incidences of accidents or injuries among employees.
  • Utilized data analysis tools to identify trends and provide insights for informed decision-making on staffing requirements.
  • Devised innovative solutions to overcome operational challenges, enhancing overall service delivery standards across the organization.
  • Improved workforce efficiency by optimizing employee schedules and resource allocation.
  • Streamlined internal processes to boost operational effectiveness throughout the organization.
  • Championed employee engagement initiatives that resulted in higher morale, job satisfaction, and productivity rates among staff members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

PGBABI (Business Analytics And Intelligence) - Business Analytics

Great Lakes Institute Of Management
Gurugram
04.2001 -

B.COM - Financial Accounting

Manav Bharti University
HP
04.2001 -

Skills

Efficiency optimization

Reading Books and playing with kids

I enjoy reading books based on Scientific fiction and playing cricket with kids.

Timeline

WFM Real Time Supervisor

Concentrix
11.2023 - Current

Zonal Business Intelligence Manager

Jana Bank
10.2019 - 06.2022

Sr. Financial Analyst

Alam & Associate
07.2017 - 09.2019

Financial Analyst Intern

LUTHRA & CO
09.2015 - 06.2017

Assistant Manager WFM & MIS

Barclays Shared Services
06.2008 - 08.2015

PGBABI (Business Analytics And Intelligence) - Business Analytics

Great Lakes Institute Of Management
04.2001 -

B.COM - Financial Accounting

Manav Bharti University
04.2001 -

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