SHARIF AHMED SHAHID HUSAIN QAZI

· Customer Service Excellence: Ensuring that all guests receive top-notch service and addressing any complaints or concerns promptly and professionally.

· Staff Supervision: Assisting in the recruitment, training, and development of restaurant staff, including servers, bartenders, and hosts.

· Operational Support: Supporting the Restaurant Manager in daily operations, including opening and closing procedures, scheduling, and inventory management.

· Menu Knowledge: Staying informed about the menu offerings, including food and wine pairings, to provide recommendations to guests.

· Quality Control: Monitoring food presentation and service quality to maintain high standards consistent with fine dining expectations.

· Sales and Marketing: Assisting in the development of promotional strategies to increase restaurant visibility and revenue, including special events and seasonal menus.

· Financial Management: Helping manage budgets, monitor costs, and analyze financial reports to ensure profitability.

· Health and Safety Compliance: Ensuring adherence to health and safety regulations and food safety standards throughout the restaurant.

· Guest Relations: Building and maintaining relationships with regular customers and fostering a welcoming environment.

· Event Coordination: Assisting in planning and executing special events, private dining, and banquets to enhance guest experience and revenue.

• Managed team of up to 24 restaurant staff, maintaining exceptional customer service and quality standards.

• Company Overview: F N B EXEUTIVE (FOODLINK RESTAURANT PVT LTD)
• Quality Control: Monitoring food and beverage quality, presentation, and service standards to ensure consistency and customer satisfaction
• Staff Management: Recruiting, training, and supervising food and beverage staff, ensuring they understand service standards and menu offerings
• Customer Experience: Enhancing the overall dining experience by addressing customer feedback and implementing improvements
• Supplier Relationships: Managing relationships with suppliers, negotiating contracts, and ensuring the quality of food and beverage products
• Event Planning: Coordinating special events, catering, and private dining experiences to enhance revenue opportunities
• Sales Strategies: Developing and executing marketing strategies to promote food and beverage offerings and increase sales.
• Managed team of up to 33 restaurant staff, maintaining exceptional customer service and quality standards.

• Team Leadership: Supervising and training team members to ensure high performance and adherence to company standards
• Customer Service: Ensuring excellent customer service and addressing any complaints or concerns effectively
• Operational Management: Overseeing daily operations, including order management, food preparation and delivery process.
• Sales Performance: Analyzing sales reports and implementing strategies to meet or exceed sales targets
• Inventory Control: Managing inventory levels, ordering supplies as needed, and minimizing waste
• Financial Management: Assisting in budgeting and managing financial transactions, including cash handling
• Reporting: Providing regular reports to upper management on store performance, challenges, and opportunities for improvement
• Mentored and supported 85 STAFF department employees to create strong workplace culture.

• Support the team in maintaining cleanliness and organization in guest areas. Assist in daily operations in designated departments (e.g., Front Desk, Housekeeping, Food & Beverage).
• Provide exceptional guest service by addressing inquiries and resolving issues promptly.
• Participate in staff meetings and training sessions to enhance your skills.
• Shadow experienced staff members to learn about industry best practices.
• Contribute to special projects and initiatives as needed.