Sharif Mohammad Shaik
Overview
7
7
years of professional experience
Work History
Senior Software Engineer
Kyndryl Solutions Pvt Ltd
Chennai
06.2022 - Current
- Provided high-end technical support on systems and incidents.
- Configuration and customization, design, and optimization of business process flows, along with integration and data migration where needed.
- Coordinating project activities with other teams to implement systems.
- Collaborate with all stakeholders and facilitate the smooth execution.
- Delivering best practice guidelines for reputable organizations.
- Ensured quality and prompt delivery.
- Conducted root cause analysis for the incidents and problems. Provide first-level support and rotate on-call support.
- Consuming REST services in a script.
- Training and providing technical support to end users.
- Implemented a 360-degree view of requests submitted by customers such that Ajman Municipality can achieve better efficiency is serving and managing these requests.
- Allotting the facility for the user.
- Creating custom charts based on the region, active and inactive records in contact entities, and custom entities shown in the dashboard.
CRM Consultant
SIFY TECHNOLOGIES
Chennai
10.2021 - 06.2022
- Leading the optimization of Dynamics CRM business processes, enabling technologies and performing process and tool assessment on behalf of client
- Generating plugins and custom workflow using CRM SDK
- Solving technical issues related to servers, authentication, IIS, Exchange, SQL, SRS and other related technologies to CRM
- Conceptualizing & developing training & development initiatives for improving productivity, building capability and quality enhancement
- Creating Custom Charts based on the BU using SSRS reports
- Creating SSIS packages to perform the CRUD operation
- Implementing the approval process using OOB workflow up to 5 levels
- Leveraged AngularJS for scripting, AJAX calls, JSON and XML for passing objects from Controller to View and vice versa
- Worked with Web API to provide services to HTTP requests
- Developed and maintained RESTful API for third party software systems using C# and .NET framework
- Created organizations, business units, groups and their relationships
- Implementing the user hierarchy for the organization
- Upgrading the CRM from 2013 to 2016 version and coordinating with the vendor to merge the in house development
- Creating SSRS reports and SSIS packages to do CRUD operations in CRM using Kingsway soft
- Implementing Marketing Module for Retail customers for the bank including Public Website, SMS, IVR and ATM
- Implemented the Organization hierarchy and hierarchy approval
Software Engineer
CMSIT Services Pvt. Ltd
Hyderabad
11.2017 - 08.2021
- The Marketing module provides the ability to maintain individuals that have no relationship with the bank
- The Prospect Management process starts with capturing prospects in the system from different sources and managing the sales activities through conversion of the prospect
- Gathered client requirements and business process, development, testing and deployment of IBM Marketing tool called Unica
- Understanding the business requirement and interacting with the concern team
- Supervised a 12 member development/deployment team to implement the IBM tool
- Proficient in Analysis, debugging and sustaining of software solutions
- Responsible for creating custom button logics and invoke the JScript functionalities from the custom button in MSCRM 2016
- Creating SQL procedures to validate the business rules
- Consuming REST services in Script
Education
Bachelor of Science - Computer Science
Sri Krishna Devarya University
Anantapuram10-2017
Skills
- Dynamics CRM implementation
- Functional to Technical Design
- SSRS
- SSIS
- Design and Development
- CRM Upgrade and Migration
- SDLC
- Integration
- Conducting a Technical Workshop
Skill Set
- Motivator
- Leadership
- Collaborator
- Change Agent
Technical Skills
- Microsoft Dynamics CRM 2016 Customization and Configuration (MB2-712)
- SSRS
- SSIS
- Web API
- Rest Service
- Asp.Net, C#, JavaScript, , HTML, Jquery
Introduction
DYNAMICS CRM IMPLEMENTATION ~ Sr. Soft Engineer
Extensive experience in executing full life-cycle development projects, technical guideline within time & quality parameters.
Profile Summary
- A goal-oriented professional with 6+ years of experience in Dynamics CRM implementation and Execution.
- Expertise in managing overall software development life-cycle involving requirement analysis, system study, designing, testing, programming, de-bugging, defect management & documentation.
- Proficient in technical management including scheduling & negotiating with clients for iterative product development and delivery, balancing work distribution to meet project deliverables & delivery as per quality & time.
- Worked with major clients including CMSIT, SIFY Technologies, Kyndryl Solutions Pvt. Ltd.
- Hands-on-experience in analyzing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management.
Personal Information
- Passport Number: S7639121
- Date of Birth: 03/08/1992
- Nationality: Indian
- Languages: English, Hindi, Telugu, Tamil, Urdu.
- Marital Status: Single
- Dependants: 2
Timeline
Senior Software Engineer
Kyndryl Solutions Pvt Ltd
06.2022 - Current
CRM Consultant
SIFY TECHNOLOGIES
10.2021 - 06.2022
Software Engineer
CMSIT Services Pvt. Ltd
11.2017 - 08.2021
Bachelor of Science - Computer Science
Sri Krishna Devarya University
Similar Profiles
Subhash ManjathodiSubhash Manjathodi
Cloud Architect at Kyndryl Solutions pvt Ltd / IBM India pvt ltdCloud Architect at Kyndryl Solutions pvt Ltd / IBM India pvt ltd
Kiran VuyyuruKiran Vuyyuru
Site Reliability Engineer (SRE) at Kyndryl Solutions Pvt Ltd / IBM India Pvt LtdSite Reliability Engineer (SRE) at Kyndryl Solutions Pvt Ltd / IBM India Pvt Ltd
Anjan BhaumikAnjan Bhaumik
Scrum Master/Team Lead/workload Manager/Security Delivery Specialist at Kyndryl Solutions Pvt Ltd (Previously IBM India Pvt Ltd)Scrum Master/Team Lead/workload Manager/Security Delivery Specialist at Kyndryl Solutions Pvt Ltd (Previously IBM India Pvt Ltd)
Gulab HawaldarGulab Hawaldar
Service Delivery Manager at IBM INDIA PVT. LTD / Kyndryl Solutions Pvt. LTD.Service Delivery Manager at IBM INDIA PVT. LTD / Kyndryl Solutions Pvt. LTD.
SAI PRANEETH GILLOJUSAI PRANEETH GILLOJU
Senior Software Engineer / Software Engineer / Trainee Software Engineer at Entain - IVY ComptechSenior Software Engineer / Software Engineer / Trainee Software Engineer at Entain - IVY Comptech