Sharika M
Chennai
Summary
Motivated and detail-oriented BBA graduate with hands-on experience in HR through a project internship at TATA FICOSA. Demonstrated strong performance in academics and 10 months of professional experience as an AR Caller at AGS Healthcare. Possess excellent communication, organizational, and strategic thinking skills. Proven ability to adapt quickly and work collaboratively, with a strong foundation in performance appraisal systems and employee productivity improvement.
Overview
1
1
year of professional experience
Work History
AR Caller
AGS healthcare
Chennai
08.2024 - Current
Roles and Responsibilities:
Handled end-to-end accounts receivable (AR) follow-up for US healthcare clients, focusing on insurance claim resolution.
Called insurance companies (commercial and government payers) to check claim status and take necessary action on denials and pending claims.
Analyzed denial reasons such as coding errors, eligibility issues, or missing documentation and took corrective steps (resubmission or appeal).
Maintained accurate and updated records in billing software like EPIC, eClinicalWorks, or similar tools, including notes for each claim follow-up.
Ensured HIPAA compliance while handling patient and insurance data, strictly following data security protocols.
Met or exceeded daily productivity targets (calls per hour, resolution rates)
Education
BBA - Business Administration 70%
Bharath institute of higher education and research
Chennai 05.2024
HSC - Commerce
St.Theresa girls higher secondary school
Chennai 03-2021
SSLC -
St.Theresa girls higher secondary school
Chennai 03-2019
Skills
- Organizational skills
- Strategic Thinking
- Data analysis
- Quality assurance
- Customer service
- Team collaboration
- Time management
- Effective communication
Accomplishments
- Participated and won in multiple events in various colleges
- Has been a part of organizing multiple inter college events.
- Ramp Walk and Dance
- Best employee of the month in AGS.
Personal Qualities
- Attention to details
- Good communication skills
- Adaptable to change quickly
- Good at organizing and delegation of work
Projects
A study on measuring the effectiveness of performance appraisal system in enhancing employee productivity, TATA F ICOSA International Pvt. Ltd
Languages
- Tamil
- English
Internship
1 month, TATA F ICOSA, Mahendra city Chennai, PROJECT INTERN, HR
Personal Information
- Father's Name: Mayavel.C
- Date of Birth: 05/11/03
- Gender: Female
- Nationality: Indian
- Religion: Hindu
Languages
Tamil
First Language
English
Proficient
C2
Timeline
AR Caller
AGS healthcare
08.2024 - Current
BBA - Business Administration 70%
Bharath institute of higher education and research
HSC - Commerce
St.Theresa girls higher secondary school
SSLC -
St.Theresa girls higher secondary school