Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shariq Ahmed

New Delhi

Summary

12+yrs of experience in Supply Chain with in depth knowledge of Procure to Pay & Accounts Payable. Possess diverse experience of working with multiple clients and carry a good experience in building customer rapport. Provides direction and motivation to ensure that the team performs to the best of their ability.

Overview

12
12
years of professional experience

Work History

Assistant Manager (Accounts Payable)

HCL
08.2021 - Current
  • Partnered with finance team to complete month end functions, including accruals and account reconciliations
  • Developed reports for senior management to outline expenditures, vendor spend and forecasting
  • Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow
  • Expertise in managing operations consisting of KPIs, SLA (Service Level Agreement), Volumes Management, Team Utilization, Quality & Training, CSAT (Customer Satisfaction), RCAs (Root Cause Analysis)
  • Aligned workload and reduced head count without service interruption
  • Projected financial standings for 1 year, using data to determine areas for improvement and suggest plans of action
  • Developed creating new processes and improving communication between departments
  • Managed invoices for over 6000 and queries over 700 in 1 year
  • Developed client rapport by efficiently addressing incoming correspondence and resolving 300 A/P inquiries per day
  • Reorganized accounts payable processes, decreasing supplier payment delays from 35 to 6 days
  • Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status
  • Automated workflow controls for collections management and credit risk assessment in accordance with SOX guidelines
  • Reduced staff and eliminated overtime by realigning workload in order to meet budgetary restrictions
  • Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents
  • Closely monitored accounts to post timely payments and resolve billing discrepancies
  • Distributed departmental balanced score card information to highlight staff productivity, invoice processing workflow and cost allocations
  • Supported Senior Manager with special projects and additional job duties
  • Resolved escalated customer issues and boosted retention rates by 30%
  • Recruited, interviewed, hired and trained 14 employees and implemented mentoring program to promote positive feedback and engagement
  • Oversaw high-volume accounting operations with 16 person team focused on efficient budget administration, AP/AR and other financial management needs
  • Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports
  • Reviewed and submitted purchase orders for equipment, supplies and professional services
  • Communicated with vendors to resolve discrepancies impeding payments
  • Developed strategic plans for day-to-day financial operations
  • Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter
  • Validated existing accounting management and reporting systems to assess quality and conformance, identify problems and implement corrective actions

Senior Financial Associate

Fiserv
02.2017 - 08.2021
  • Played a crucial role in transition of Procure to Pay process
  • Quality audit of invoices processed by the Invoice Team
  • Quality audit of Vendor team, amendments, documentation - W9 and W8 forms
  • Created the SOP for the Invoice Processing and quality audit
  • Identify the top errors of the team and share the Pareto Analysis
  • Mentoring and coaching to remove the errors and meet the quality targets
  • Handling 2 critical vendor with 100% accuracy
  • Create weekly quality report across US, which includes Vendor Master, Payments and Invoice Processing
  • Initiate WIRE payments process

Process Developer

Genpact
04.2015 - 01.2017
  • Played a crucial role in transition of Shopping Cart process
  • Single and prime resource for Shopping Cart Creation
  • Created Shopping Cart for both services and material demand
  • Created Standard Operations Procedure (SOP) and updated it on shared drive
  • Handling calls, email queries of suppliers/clients
  • Moved to collection process and worked on contracts
  • Contracts making and renewal

Officer

Wipro
12.2012 - 04.2015
  • Processed PO and non PO invoices and handled generic mail box
  • Worked on vendor queries and provided resolution
  • Accounting of Invoices for payment settlement
  • Process water bills and contract payments
  • Reconciliation of vendor accounts
  • Checked duplicates before making the payment by using SAP reports
  • Allocated the emails and queries to team members for resolution
  • Send the weekly updates to the top 10 vendors
  • Audited the invoices processed by team members
  • Daily follow ups with the requestors

Education

MBA - Finance

Shobhit University
Meerut
01.2016

BBA - Finance

Teerthanker Mahaveer University
Moradabad
01.2012

Skills

  • Ariba
  • Oracle
  • SAP
  • VIM Workplace
  • Power BI
  • Excel
  • Team Leader
  • Business Documentation
  • Workflow
  • Quality control
  • End to End testing
  • Process improvements
  • Process redesign
  • Training and mentoring
  • Vendor relationship management
  • Workflow Management
  • Account Reconciliation
  • Expense reporting
  • Invoicing and billing
  • General ledger management
  • Accounts payable expertise
  • Service Now
  • Internal Audit

Accomplishments

  • Achieved CSAT by providing training to the Helpdesk team.
  • Payment Method Conversion - Worked on the overall management of the project, running the project and have done savings of $60000 in 1 year.
  • Living Proof Award - Dollar saving 2021, Fiserv.
  • Living Proof Award - Quality 2020, Fiserv.
  • Living Proof Award - Accuracy 2010, Fiserv.
  • Shining Star Award - P2P 2019, Fiserv.
  • Living Proof Award - Highest volume 2018, Fiserv.
  • Silver Award 2016, Genpact.
  • Best Performer Award 2014, WIPRO.
  • Best Performer Award 2013, WIPRO.

Timeline

Assistant Manager (Accounts Payable)

HCL
08.2021 - Current

Senior Financial Associate

Fiserv
02.2017 - 08.2021

Process Developer

Genpact
04.2015 - 01.2017

Officer

Wipro
12.2012 - 04.2015

MBA - Finance

Shobhit University

BBA - Finance

Teerthanker Mahaveer University

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Shariq Ahmed