SHARIQ KHAN
Administration and Travel
Pune
Summary
mulƟnaƟonal environments, including renewable energy and corporate travel. Proven track record in opƟmizing administraƟve operaƟons, leading high-performance teams, and implemenƟng cost-saving iniƟaƟves (up to 15% reducƟon in operaƟonal waste). Adept at aligning business support services with organizaƟonal goals and leveraging foundaƟonal AI knowledge for process improvement. Seeking impacƞul leadership roles in dynamic organizaƟons across Pune, Mumbai, Gulf, or Southeast Asia.
Overview
22
22
years of professional experience
2014
2014
years of post-secondary education
2
2
Languages
Work History
Manager - Administration (General Administration and Travel)
Suzlon Energy Ltd.
09.2008 - 12.2025
- Led Suzlon Learning Centre operations, achieving commercial revenue targets and improving client retention by 60% through proactive stakeholder engagement.
- Managed comprehensive facility operations, including infrastructure, asset tracking, and IT systems (AV/projectors/VC rooms).
- Developed and implemented cost-saving initiatives, reducing operational waste and travel/accommodation costs by 12% YoY.
- Oversaw a centralized travel desk and a 5-member team, supporting corporate travel for [Pan India employee strength 6 thousand +] across India; streamlined logistics, hotel/flight bookings, and car arrangements.
- Led vendor negotiations and contract renewals, optimizing service quality and reducing costs(approx. 10 % to 15%)
- Implemented an in-house Travel Management System (TMS), enhancing operational accuracy and reporting capabilities.
- Drafted and standardized travel and admin policies and SOPs, ensuring compliance across all business units.
- Delivered comprehensive budget planning and spend analysis, generating strategic reports for leadership.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Developed and maintained relationships with customers and suppliers through account development.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Travel Counselor
FCM Travel Solutions
10.2006 - 09.2008
- Delivered end-to-end travel consulting services for major clients including HSBC and Tata BlueScope.
- Provided fare comparisons and route optimization, resulting in measurable cost savings.
- Handled back-office operations including ticketing (Amadeus), visas, forex, accommodation, and MIS reporting.
Travel Counselor
Carlson Wagonlit Travel
05.2005 - 10.2006
- Managed travel arrangements and customer support for corporate clients, ensuring high satisfaction and operational efficiency.
Customer Care Executive
VSNL
05.2004 - 01.2005
- Provided customer support and resolved service issues, contributing to improved client satisfaction.
Education
PG Diploma - Customer Relationship Management
Symbiosis
Bachelor of Commerce - undefined
Pune University
Diploma - Travel & Tourism
IIHT
IATA FoundaƟon Course - undefined
Skills
Administration & Facility Management
Corporate Travel & Logistics
General Administration
Centralized Travel Desk
Housekeeping
Security
Flight/Hotel Negotiations
Visitor & Vendor Management
Visa/Forex Handling
Facility Operations
GDS Systems (Amadeus)
TMS
Financial & Strategic Operations
Team Leadership & Training
Budgeting
Cost Control
Team Management
Mentorship
Spend Analysis
Revenue Generation
SOP Development
MIS & Billing
Performance Review
Process Optimization
Client & Stakeholder Engagement
Policy Creation
RFQ Implementation
Internal Customer Support
Continuous Improvement
Guest Relations
Tech-Driven Operations
Cross-Functional Collaboration
MS Excel
Word
PowerPoint
Tally 60
Amadeus (GDS)
Travel Management System (TMS)
SAP (Service Orders)
Internet
Email Systems
Preferred Locations
- Pune, Maharashtra
- Mumbai, Maharashtra
- Gulf
- Southeast Asia
Timeline
Manager - Administration (General Administration and Travel)
Suzlon Energy Ltd.
09.2008 - 12.2025
Travel Counselor
FCM Travel Solutions
10.2006 - 09.2008
Travel Counselor
Carlson Wagonlit Travel
05.2005 - 10.2006
Customer Care Executive
VSNL
05.2004 - 01.2005
Bachelor of Commerce - undefined
Pune University
Diploma - Travel & Tourism
IIHT
IATA FoundaƟon Course - undefined
PG Diploma - Customer Relationship Management
Symbiosis