Shariq Palavkar
Bengaluru,India
Summary
Dynamic professional with extensive experience in team leadership and payroll management at Rippling. Proven ability to optimise workflows and enhance team performance through effective training programs. Expertise in data analysis and compliance oversight, resulting in significant improvements in customer satisfaction and operational efficiency.
Overview
8
8
years of professional experience
Work history
Team Lead - US Payroll
Rippling
Bengaluru
09.2023 - 04.2026
- Coordinated cross-functional collaborations, ensuring successful project outcomes.
- Facilitated open dialogue with stakeholders to manage expectations effectively.
- Implemented quality control measures leading to significant error reduction.
- Led team meetings to align project goals and ensure task clarity.
- Coordinated workflow processes to optimise resource allocation and efficiency.
- Identified skill gaps within the team and organised relevant training sessions.
- Coordinated cross-functional collaborations, ensuring successful project outcomes.
- Trained new staff in relevant processes and procedures.
- Develop structured onboarding playbooks to ensure a faster and smoother new hire ramp-up.
Business Development Manager
Gallant Sports
Bengaluru
05.2023 - 08.2023
- Generate/identify leads with the right fit for the company.
- Drove revenue growth with innovative sales strategies.
- Identified market trends, resulting in enhanced product offerings.
- Work collaboratively with Business Head in structuring the business growth.
- Monitoring sales performance and reporting on key metrics such as revenue, conversion rates, and customer satisfaction.
Relationship Manager
Ather Energy Pvt. Ltd
Bengaluru
11.2019 - 08.2022
- Assisted in the development of marketing strategies for brand growth.
- Analysed customer feedback, made necessary improvements in service delivery.
- Streamlined data collection methods to improve clarity and efficiency in customer service communications.
- Delivered excellent customer service and proactively sought innovative ways to enhance service quality.
- Own end-to-end ownership experience for a limited set of customers.
- Analysed customer feedback, made necessary improvements in service delivery.
Operations Executive
American Express
Bengaluru
02.2018 - 09.2019
- Assisted in operations within customer engagement network and global servicing network.
- Worked in structured, fast-paced environment to support performance targets.
- Managed demanding workloads and shifting priorities to meet deadlines without compromising quality.
Education
Masters In International Sports Management - Sports Management
ESBS - European Sport Business School
Valencia, SpainSkills
- Training and Development
- Service delivery improvements
- Leadership & influence
- Excellent communication
- Cross-functional team coordination
Websites
Languages
- Hindi
- Spanish
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
- Spanish, Elementary Proficiency
Languages
English
Fluent
Hindi
Fluent
Spanish
Beginner
Affiliations
- Football
- Swimming
Timeline
Team Lead - US Payroll
Rippling
09.2023 - 04.2026
Business Development Manager
Gallant Sports
05.2023 - 08.2023
Relationship Manager
Ather Energy Pvt. Ltd
11.2019 - 08.2022
Operations Executive
American Express
02.2018 - 09.2019
Masters In International Sports Management - Sports Management
ESBS - European Sport Business School