SHARJEEL QAISER

1.High-Value Seller Account Management (₹5 Cr+ Turnover)

• End-to-end management of premium seller accounts to drive topline and bottom-line growth.
• Strategic planning and execution to increase seller GMV.
• Performance monitoring and data-driven optimization of seller portfolios.
• Personalized support and regular business reviews.

2. Seller Acquisition

• Identification and onboarding of high-potential sellers aligned with Amazon’s strategic goals.
• Pitching the benefits of paid account management and converting sellers to the program.
• Driving adoption of key programs and tools (e.g., Prime, FBA, advertising).

3.Seller Retention and Engagement

• Enhancing seller satisfaction through regular engagement, issue resolution, and business development guidance.
• Reducing churn rate of paid sellers.
• Building long-term relationships with strategic partners.

4.Upselling and Revenue Growth

• Identifying opportunities for upselling premium services, advertising, and fulfillment programs (FBA, SFP).
• Driving incremental revenue through strategic consultations.
• Working closely with category, product, and ads teams for bundled growth solutions.

5.Team Management

• Leading a team of Account Managers or Associates (if applicable).
• Setting clear goals, KPIs, and development plans.
• Conducting regular performance reviews, coaching, and mentoring.
• Ensuring alignment with org-level goals and maintaining team morale.

• As a seasoned Senior Manager with 6+ years of experience, Currently at Futurense Technologies Pvt Ltd, I excel in driving, Sales, growth through strategic decision-making and innovative strategies
• Best Performing Senior Manager on the floor with 86% of Applications to deposit percentage.
• Onboarded multiple Study Abroad B2B clients through outreach.
• Spearheading key initiatives, I prioritize innovation, optimize operational efficiency, nurture talent, and emphasize a customer-centric approach, resulting in exponential growth and increased market share.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Trained and mentored high-performing team through regular performance reviews, individual feedback and professional coaching.
• Developed and shared best practices across company to align with objectives and quality standards.
• Coached and trained 50 team members.
• Hired and evaluated associates and management staff to add to workforce and meet demands.
• Streamlined operations to consistently deliver on targets.
• Provided leadership to develop business plans and promote organizational vision.
• Fostered positive relationships with customers to maximise satisfaction, retention and experience.
• Analyzed data from market research surveys to identify trends and develop actionable insights for organizational growth.
• Identified areas of improvement within existing operations through process analysis and benchmarking studies.
• Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.

• Best Performing Senior Manager in Study Abroad vertical in terms of Revenue and People Management.
• Only leader to have less than 5% of Attrition rate on the floor.
• Managed a team of 70 individuals.
• As a Senior Manager at upGrad Abroad, I lead the business development and operations teams for the international education segment, overseeing the end-to-end process of student acquisition, enrolment, and retention
• Successfully launching and scaling multiple programs with leading universities and edtech partners worldwide, I achieved over 200% growth in revenue and student base in the past year.
• Trained employees on optimal processes and use of equipment to boosting department productivity.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Provided organizational leadership and established business vision to achieve sales, profit and revenue goals.
• Hired and evaluated associates and management staff to add to workforce and meet demands.
• Implemented operational strategies to build customer loyalty and retention.
• Provided leadership to develop business plans and promote organizational vision.
• Oversaw employee recognition programme to encourage professional development and high performance.

• Starting as a Business Development Manager at BYJU'S, was Pan india rank 1 manager for consistenly 5 months in Test Prep.
• Passionate about delivering impactful learning solutions, I strive to empower students and professionals to achieve their career goals.
• Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
• Reached out to potential customers via telephone, email, and in-person inquiries.
• Negotiated and closed long-term agreements with new clients in assigned territory.

• Generated 1 crore plus revenue and consistently ranked in the top 5 Business Development Executives (BDE) pan India, showcasing exceptional sales acumen and performance
• Established and maintained highly effective relationships with clients and industry partners, driving growth through collaborative efforts and fostering strong connections.
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
• Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.