Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

SHARMILA BALARAMAN

Project Manager + Scrum Master
Chennai

Summary

Certified Scrum Master (PMP, SAFe-POPM) with 11+ years of steering Agile transformations and empowering cross-functional teams to deliver business value. Skilled in orchestrating Scrum events , driving Sprint Execution, and refining product backlogs for maximum impact. Adept at coaching teams on Agile frameworks (Scrum, SAFe, Kanban) and embedding a mindset of adaptability and continuous learning. Expertise in impediment removal , stakeholder engagement, and workflow optimization to boost velocity and efficiency. Committed to nurturing an Agile mindset , accelerating value delivery, and optimizing team performance.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Project Lead + Scrum Master

Aspire Systems
Chennai
05.2024 - Current
  • Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives) ensuring team alignment by following SDLC and STLC process.
  • Coach Agile teams on best practices, increasing efficiency and Agile maturity.
  • Guide Product Owners in backlog grooming, ensuring properly defined user stories and acceptance criteria.
  • Track Agile metrics (velocity, burn-down, cycle time) to assess team performance and drive improvements.
  • Identify impediments and blockers, collaborating with stakeholders for resolution.
  • Foster cross-team collaboration, ensuring seamless integration and Agile delivery.
  • Responsible for project deliverables, Stakeholder Management and Metric analysis.
  • User Story creation, Writing Acceptance criteria and checking whether team is clear on requirements

Scrum Master / Product Owner

Matrixcare India Pvt. Ltd.
Chennai
04.2020 - 05.2024
  • Project: Clinical Advance Insights + EHR
  • Led Agile transformations, increasing team velocity by 30% through process optimizations.
  • Facilitated sprint planning & backlog refinement, ensuring well-prioritized work.
  • Conducted retrospectives, implementing feedback-driven improvements.
  • Developed Agile reporting dashboards using JIRA & Confluence, tracking sprint health and impediments.
  • Managed risks, dependencies, and impediments to maintain delivery timelines.
  • Provided Agile coaching to teams, mentoring new Scrum Masters and Business Analyst.
  • Done Data Analysis and helps team to deliver quality project by performing End to End testing for AI/ML Model- Which includes Model validation, Data validation, UI/UX design and Its related functional validation

QA Engineer + Scrum Master

Virtusa
Chennai
08.2014 - 03.2020
  • Championed Agile adoption through training and continuous improvement.
  • Refined Scrum processes and analyzed Agile metrics for efficiency gains.
  • Collaborated with Product Owners and Developers to align sprint deliverables with business goals.
  • Mitigated risks by enhancing backlog clarity and defining project scope.
  • Designed and executed test plans for Agile and SDLC projects.
  • Conducted manual/automated testing, API testing (Postman), and SQL database validation, End to End ETL testing
  • Ensured compliance with HIPAA and data security standards.

Education

Bachelor of Engineering - Electrical and Electronics Engineering

Aalim Mohammed Salegh College of Engineering
Chennai, TamilNadu, India
08.2010 - 07.2014

Skills

  • Agile & Scrum Methodologies (SAFe, Kanban) with expertise in JIRA, Confluence, Figma, Notion, Miro

  • Skilled in Requirements Gathering, Business Analysis, and Project Management (Planning, Resource Allocation)

  • Adept at Stakeholder Engagement, Scope Management & Quality Control

  • Strong Analytical Thinking, with expertise in ETL/DWH, BI report validation & Data Quality

  • Domain knowledge in Healthcare & Banking, including AI/ML Model Validation

  • Robust Quality Assurance & Testing experience — Manual Testing, Automation-Cypress, API Testing (Postman and Swagger), Database (SQL server, mongoDB, ) and UI functional Validation including Test plan, Release plan, Test scenario and cases

  • Hands-on with Continuous Integration & Deployment, ensuring faster release cycles

  • Solid foundation in SDLC & Compliance Documentation (HIPAA, Banking standards)

  • Skilled in Change & Release Management with focus on risk control and delivery quality

  • Proficient in tracking Agile Metrics (Velocity, Burn-down Charts, Cycle Time) for data-driven insights

  • Strong Cross-Functional Collaboration and Stakeholder Communication & Engagement

  • Proven Agile Coach & Team Leader, fostering high-performing, self-organizing teams

  • Root Cause Analysis, Backlog Grooming & Prioritization for optimized product delivery

  • Sprint Planning, Execution & Retrospectives to drive continuous delivery and team alignment

  • Agile & Scrum Methodologies (SAFe, Kanban) with expertise in JIRA, Confluence, Figma, Notion, Miro

Certification

SAFe Product Owner/Product Manager (POPM)

Accomplishments

  • Improved Sprint Velocity by 30% through backlog refinement and Agile coaching.
  • Reduced cycle time by 25%, optimizing Scrum events and workflows.
  • Enhanced Agile adoption by mentoring teams and conducting workshops.

Timeline

Project Lead + Scrum Master

Aspire Systems
05.2024 - Current

Scrum Master / Product Owner

Matrixcare India Pvt. Ltd.
04.2020 - 05.2024

QA Engineer + Scrum Master

Virtusa
08.2014 - 03.2020

Bachelor of Engineering - Electrical and Electronics Engineering

Aalim Mohammed Salegh College of Engineering
08.2010 - 07.2014

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SHARMILA BALARAMANProject Manager + Scrum Master