Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sharmila Devi Gopal

Crawley

Summary

Compassionate Healthcare Assistant with care home experience delivering person–centred personal care, mobility support and vital–sign monitoring. Skilled in care–plan implementation, confidential record–keeping, infection control and safeguarding; holds an MSc in Management.

Overview

1
1
Language
1
1
year of professional experience

Work History

Healthcare Assistant

Healthcare Assistant (Agency Staff)
09.2025 - Current
  • Delivered person-centred personal care to 8-12 residents per 8-hour shift, including bathing, dressing and safe mobility assistance while preserving dignity and independence.
  • Monitored and accurately recorded vital signs (temperature, pulse, blood pressure) and promptly escalated clinical concerns to nursing staff to support timely interventions.
  • Updated and followed individualised care plans while maintaining confidentiality to ensure tailored resident care.
  • Executed infection prevention & control and safeguarding procedures, ensuring compliance with care-home audit standards.
  • Mentored and onboarded new agency staff on care-home protocols and documentation to enhance shift efficiency and accuracy.

Hospitality Staff(Internship)

Hospitality Staff
  • Delivered high-quality customer service in a busy environment, resolving enquiries and ensuring positive guest experiences.
  • Coordinated service with customers and colleagues during peak periods to optimize guest satisfaction.
  • Ensured cleanliness and hygiene standards in front- and back-of-house areas to enhance guest safety and comfort.
  • Supported team operations and maintained smooth daily workflow through effective multitasking.

Education

MSc - Management

Middlesex University
United Kingdom
12-2025

Skills

  • Person-Centred Care
  • Personal care support
  • Safeguarding & Confidentiality
  • Infection Prevention & Control
  • Mobility assistance
  • Vital Signs Monitoring
  • Care Plan Implementation
  • Emotional communication
  • Teamwork & Collaboration
  • Documentation management
  • Time organization

Languages

English
Proficient (C2)
C2

Timeline

Healthcare Assistant

Healthcare Assistant (Agency Staff)
09.2025 - Current

Hospitality Staff(Internship)

Hospitality Staff

MSc - Management

Middlesex University
Sharmila Devi Gopal