Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharmila Shetty

Quality Assurance Manager
Hyderabad,India

Summary

QA professional offering 15+ years of experience and expertise necessary to take on dynamic and complex software systems. Talented in developing comprehensive approaches to test UI applications. Strong background in both manual and automation testing. Strong Intrapersonal, communication and people management skills. I am seeking a full-time manager position that offers professional challenges.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work History

QA Manager

ORACLE
Hyderabad, India
12.2021 - Current
  • Experience in people and project management. Currently managing a core automation team of 7 members to achieve parallel automation with development of 5 applications.
  • Experience in leading and motivating team members from various locations, disciplines and nationalities.
  • Experience in recruiting the best talents that match team requirements
  • Automation experience working with Javascript, Java, Selenium, Webdriver I/O, OATS, GIT, Jenkins and Postman.
  • Reduced overall manual testing hours to 20-30% by writing and optimizing automation test scripts in Webdriver I/O with Selenium
  • Performed Load, UI and API tests on modules and full software implementations for more than 5 projects per year
  • Ability to quickly assess the appropriateness of a project set-up, derive necessary adjustments and respective management decisions
  • Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
  • Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
  • Kept scripts and test cases updated with current requirements.
  • Documented testing procedures for developers and future testing use.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Tracked, prioritized and organized defects with JIRA, working with development team to facilitate timely corrections.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Advised developers on problems with databases, performance and other issues.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Developed and maintained defect databases for known issues.
  • Incorporated delivery requirements into planning of testing schedules.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Created presentations using Microsoft Powerpoint to present the team achievements and plans to the higher management

Principle QA Engineer

ORACLE
Hyderabad, India
03.2017 - 12.2021
  • Documented integration issues and vulnerabilities and outlined improvement recommendations.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Optimized test cases to maximize success of manual software testing.
  • Worked closely with different departments to develop innovative solutions to functionality issues.
  • Produced and maintained technical documentation for project reference.
  • Fixed identified issues to improve workflows.
  • Met tight deadlines to satisfy client demands and project timelines.
  • Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
  • Participated in available trainings to improve software knowledge.
  • Created successful test scripts to manage automated feature testing,
  • Collaborated with developers and project managers to assess program capabilities, features and testing demands.
  • Checked configuration files and logs to uncover root causes of problems.
  • Proposed development and testing improvements to positively impact usability, function and performance.
  • Ran automated test suites and evaluated performance, functionality and scalability.
  • Collaborated with product owners to stay current on intended functionality.
  • Worked with stakeholders and team members on quality assurance efforts for hardware components.
  • Partnered with leadership team to develop automation strategy and execution plan.
  • Drove corrective actions to accomplish project closure and recurrence control.
  • Devised cohesive test plans for projects using advanced testing technologies.

Senior QA Engineer

ORACLE
Hyderabad, India
04.2013 - 03.2017
  • Reviewed, evaluated and identified requirements for testability.
  • Created comprehensive test plans, test scripts and use cases to support testing objectives.
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Tracked test reports and failures determined by root cause data trends.
  • Created plans for test method validation using research or field observations.
  • Tested, identified and troubleshot problems with networks.
  • Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
  • Communicated technical information both verbally and in writing in simple terminology.
  • Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
  • Engaged internal and external customers during planning and test phases to answer questions.
  • Provided technical advice to improve quality of engineering practices.
  • Secured and allocated resources to manage planning and operations in testing cycle.

Data Analyst

ORACLE
Bangalore, India
12.2007 - 04.2013
  • Identified and documented detailed business rules and use cases based on requirements analysis.
  • Researched and resolved issues regarding integrity of data flow into databases.
  • Utilized data visualization tools to effectively communicate business insights.
  • Used statistical methods to analyze data and generate useful business reports.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Developed tables, views and materialized views using SQL.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Extracted and interpreted data patterns to translate findings into actionable outcomes.
  • Participated in requirements meetings to understand business needs.
  • Worked with business intelligence software and various reports to glean insights into trends and prospects.
  • Documented effective and replicable methods for extracting data and organizing data sources.
  • Collaborated with business-unit leaders to identify and prioritize problems.
  • Analyzed transactions to build logical business intelligence model for real-time reporting needs.
  • Tested data prediction algorithms based on historical data.
  • Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
  • Upheld security and confidentiality of documents and data within area of responsibility.
  • Documented project constraints business impacts and risks, noting potential impact to organization.

MIS Executive

LG Electronics
Hubli, India
12.2004 - 12.2007
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.
  • Identified process inefficiencies through gap analysis and outlined sensible solutions.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Researched competitors to build report of rising trends in Consumer Electronic markets.

Education

Bachelor of Computer Applications - Computer And Information Sciences

J.S.S's S.D.M Institute of Information Sciences
Hubli
06.2000 - 05.2003

Skills

    Thorough understanding of the SDLC, Agile-Scrum software development process

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Timeline

QA Manager

ORACLE
12.2021 - Current

Principle QA Engineer

ORACLE
03.2017 - 12.2021

Senior QA Engineer

ORACLE
04.2013 - 03.2017

Data Analyst

ORACLE
12.2007 - 04.2013

MIS Executive

LG Electronics
12.2004 - 12.2007

Bachelor of Computer Applications - Computer And Information Sciences

J.S.S's S.D.M Institute of Information Sciences
06.2000 - 05.2003

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Sharmila ShettyQuality Assurance Manager