Summary
Overview
Work History
Education
Skills
Proficiency Matrix
Accomplishments
Timeline
Generic
SHARMILA T

SHARMILA T

Chennai

Summary

Product Subject Matter Expert and trusted advisor skilled in research, analysis and examination of company technology and standard operating procedures. Interface and collaborate with clients and internal team members, providing consultative enhancement recommendations based on industry research. Improve existing processes, procedures, technical enhancements, resource requirements and stakeholder engagement procedures to align with strategic goals.

Overview

11
11
years of professional experience

Work History

SUBJECT MATTER EXPERT CATALOG CONTENT ACQUISITION

COGNIZANT TECHNOLOGY SOLUTIONS
04.2021 - Current
  • Responsibly documenting of business processes and operating procedures from early scratch for an early-stage startup
  • Continuously monitored and evaluated processes to find areas of improvement, significantly improving the client experience
  • Item attribute extraction is responsible for promoting and implementation next solution with respect to product set-up and product enrichment
  • Served as point of contact (POC) in Productivity & Quality control level as to focal point the information concerning an activity or program affiliated to client requirement
  • Update description with an inviting and concise summary of product which in turn makes the end user curious
  • Initiated interaction with team as to route them
  • Innovative approach to work and continuously identify and implement process improvements
  • Participate in bi-weekly with production & quality Team
  • Content Acquisition and Item attribute extraction for WALMART Products

Tools Used:

  • Vantage
  • Walle
  • CET (Catalogue Editorial Tool)

ACCOUNTS EXECUTIVE

HOTEL LANDMARK
01.2016 - 04.2021
  • Assist with financial statement preparation, monthly balance sheet reconciliation, accounts payable processing, daily revenue and cash reconciliations and other related finance projects.
  • Daily review of all revenues (hotel, food and beverage, etc.) and post in the general ledger
  • Review of daily revenue and labor reports.
  • Weekly accounts payable invoice, payment processing and review
  • Maintain summary of maintenance contracts and leases
  • Bill booking in (ERP) system after checking all statutory compliance
  • Computing & arranging timely deposit of taxes, filing returns (Service Tax, Central Excise
  • VAT & Income Tax and TDS) for timely completion of assessment and ensuring statutory compliance

CRM - OFFICER

LAPIZ DIGITAL SERVICES
02.2014 - 12.2015
  • Develop strong customer relationship through appropriate client communication and networking & interpersonal interaction
  • To be responsible for accurate and timely issue of quotations and coordination with Accounts to issue Performa invoices to our customers as required
  • Manpower analyzes for the projects and effectively maintain with in the budgeted cost
  • Effectively Created client database
  • Effectively analyzing cost for the projects

Co-Ordinator

MIS, Sharp Business Systems India Ltd
04.2013 - 01.2014
  • Entered data, generated reports, and produced tracking documents and daily feedback report of Sales team from south Region
  • Coached employees through day-to-day work and complex problems.
  • Fixing targets to the marketing trainees and work with them to achieve required sales team goals
  • Coordinating interviews with Executive Director and the respective department
  • Respond to all sales inquiries accurately, timely and in a professional manner
  • Data Entry in Sales MIS Software and generate necessary reports.

Education

MBA - HR&Finance

Dhanalakshmisrinivasan College OfEngineering And Technology
Chennai
2012

Bachelor of Arts - Commerce

Arcot Sri Mahalakshmi Women's College
Vellore
2010

H.Sc - Commerce&Accountancy

St. Marys GirlsHigher Secondary School
2007

SSLC - Matriculation

Seventhday Adventist Matriculation HSC
2005

Skills

  • Task Prioritization
  • Improvement Plan Knowledge
  • Strong Analytical Skills
  • Training and Mentoring
  • Strategic Thinking
  • Audit Reporting
  • Project Planning
  • Data Analysis
  • Process Improvement
  • Hands on MS Office

Proficiency Matrix

  • Production
  • Quality Analyst
  • People Management
  • Client Interface
  • Workflow Management
  • Escalation Handling
  • Subject Matter Expert
  • Training Coordinator
  • Training Documentation
  • Process Improvement
  • Reporting

Accomplishments

  • Bharat Heavy Electricals Limited (BHEL), Ranipet Duration: 6 Months
  • Title: “A STUDY ON HUMAN RESOURCE DEVELOPMENT WITH RESPECT TO EFQM
  • PROCESS”
  • The main objective of this project was to find out the gap between employees' satisfaction and their empowerment towards European Foundation of Quality Management (EFQM) model
  • Gyscon Technologies Pvt
  • Ltd
  • Duration: 1 Month
  • Title: “A STUDY ON WORKING CAPITAL MANAGEMENT”
  • The project majorly focused on the day-to-day financial aspects of the company and suggestions were provide to scenting the financial position of the management.
  • Attended a training program on “Awareness on Financial Markets” an international conference on “Business Strategies on Corporate Race” Member in National Service Scheme. Participated in various cultural activities.

  • Completed Coursework: Financial Markets, [2011]
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

SUBJECT MATTER EXPERT CATALOG CONTENT ACQUISITION

COGNIZANT TECHNOLOGY SOLUTIONS
04.2021 - Current

ACCOUNTS EXECUTIVE

HOTEL LANDMARK
01.2016 - 04.2021

CRM - OFFICER

LAPIZ DIGITAL SERVICES
02.2014 - 12.2015

Co-Ordinator

MIS, Sharp Business Systems India Ltd
04.2013 - 01.2014

MBA - HR&Finance

Dhanalakshmisrinivasan College OfEngineering And Technology

Bachelor of Arts - Commerce

Arcot Sri Mahalakshmi Women's College

H.Sc - Commerce&Accountancy

St. Marys GirlsHigher Secondary School

SSLC - Matriculation

Seventhday Adventist Matriculation HSC
SHARMILA T