Sharmishtha Vishal Tikam
Senior Lead Content Developer
Mumbai
Summary
Experience for K-12:
Experience for Higher Ed.:
Creative and innovative Senior Lead – Content Developer with 15+ years of experience in content management committed to clear and concise internet communication that informs, promotes and sells. Researches relentlessly and delivers optimal multi-media content for client needs. Articulate and confident people person with demonstrated skill at communicating technical information to less technical team members and audiences.
PROJECTS
Nearpod - YouTube video review and assessment question creation.
Sadlier - Lesson planning and Assessment authoring
Commonwealth Charter Academy – Lesson planning and Content creation
Edgenuity – Functionality review and clean-up migrated content
– Platforms used Cosmos and Sandbox. Issues logged in JIRA. Managing ID review team, team of software developers, multiple vendor teams, design solutions team. Client communications, handling deliveries for Mathematics and ELA.
Wiley (Knewton Alta Courses) – PowerPoints and worksheets Overhaul for Mathematics and Statistics
Pearson (USA) – Training and leading team of 30 SMEs for creating and developing algorithmic step by step guided solutions for math questions in Delta authoring tool and XL authoring tool.
Pearson (Australia) – Leading team of SMEs for LATEX conversion
Cengage – Assessment creation for Math content
Pearson (India) – Created YouTube videos from scratch for Math and Stats content. Leading team of SMEs. Cross functional team
coordination with the team of graphic designers and instructional writers.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
6
6
Languages
Work History
Senior Lead - Content Developer
LearningMate solutions Pvt Ltd
Mumbai
04.2022 - 03.2023
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
- Generated stories to reflect current trends and news to pull audience into website.
- Strengthened content through proofreading and editing.
- Identified target audiences to analyze characteristics, behavior and media habits.
- Coordinated with marketing and design teams to illustrate articles.
- Conducted online research to obtain relevant information and materials.
- Developed original content using social listening and independent sources.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
- Created content for websites and online publications
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher
Lead - Content Developer
Learning Mate Solutions Private Limited
Mumbai
04.2013 - 03.2022
- Providing training to Indian SMEs and US SMEs for authoring and review of assessment exercises in Delta Authoring Tool. Creating training material.
- Reviewing math content and logging JIRA issues for any review comments. Trained team of +20 members for this project.
- Interviewing SME candidates.
- Fixing JIRA issues logged by users for reputed online math course for higher ed. in USA.
- Worked on LATEX project with various vendor teams for Pearson Australia.
- Worked for project for questions conversion in CDE.
- Accuracy review: Content, functionality, animation, storyboard, video and subtitles.
- Project planning: Workflow development, scope management, task allocation, task identification, risk management, estimations.
- Project setup: Planning, creating templates, orientations, documentation (scope, guidelines, checklists)
- Learning theories: Pedagogy, Bloom’s taxonomy
- Lesson planning
- Manage deliveries
- Client interaction and client communication.
- Working on business proposals with presales team for pilot projects and POCs
- Cascading information, knowledge sharing and supporting team
- Strengthened content through proofreading and editing.
- Identified target audiences to analyze characteristics, behavior and media habits
- Created dynamic graphics and pieces to increase website and social media traffic
- Completed accurate and polished formatting in line with publishing standards prior to submission
- Managed competing deadlines with efficiency
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher
- Created content for websites and online publications
- Developed and pitched story ideas to editors
- Prepared and submitted professional proposals to select publishers to outline works, promotional skills and literary experience
- Analyzed conversion and bounce rates to measure success of content
- Applied current editing and photography tools to tell great stories
- Conducted online research to obtain relevant information and materials
- Organized collected information to produce well-written articles
- Developed original content using social listening and independent sources
- Built, established and maintained relationships with sources
Subject Matter Expert (Math)
LearningMate solutions Pvt Ltd
Mumbai
01.2008 - 03.2013
- Delivered services to customer locations within specific timeframes.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Creating and developing math content in Diploma tool.
- Writing assessment exercises (step by step) and developing algorithms for those in Delta Authoring Tool for Algebra, Trigonometry, Geometry, Pre-calculus, and Calculus.
- Creating graphs and solutions in Maple tool, MATLAB, Desmos, GeoGebra.
- Review of files developed by other SMEs.
Team Leader
MRCC
Thane
12.2006 - 12.2007
- Creating and developing math content in various tools provided by clients
- Creating graphs in Maple and Mat Lab
- Developing solutions for Math exercises
- Leading team of +12 Subject Matter experts and providing them training.
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service
- Mentored and guided employees to foster proper completion of assigned duties
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Gathered, organized and input information into digital database
- Collected, arranged, and input information into database system
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Created and managed project plans, timelines and budgets
Lecturer
Athalye college of Arts, Commerce and Science
Devrukh
06.2006 - 12.2006
- Worked as Lecturer of applied Mathematics for B.SC. Computer science.
- Worked with cultural group of college and worked as library coordinator for all subject streams.
- Worked as supervisor for Mumbai University exams.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework
- Selected and designed lesson plans and curriculum to meet academic objectives
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct
- Assessed students' progress and provided feedback to enhance learning
Education
M.Sc. - Mathematics
University of Mumbai
06.2004 - 05.2006
B.Sc. - Mathematics
University of Mumbai
07.2001 - 05.2004
Skills
Project planning and execution
Project Management
Task and schedule management
Resource planning
Risk management
Audit
Team Management and team leadingProcess management
Expertise in Mathematics and Statistics
StoryboardingContent testingThorough knowledge of Learning objectivesThorough knowledge of Learning Standards and benchmarks (Benchmarks for Excellent Student Thinking (BEST) Standards)Training and mentoring SMEs
Excellent quantitative abilities and math skills
Strong proficiency in Excel functions and formulas
Strong attention to details
Leadership abilities
Superior verbal and written communication skills
Excellent analytical and problem-solving skills
Ability to work independently and as part of team
Accomplishments
- Nominated for Individual Excellence Award for the year 2017-18.
- An active participant of CSR activity. Conducted various educational activities for underprivileged students from slum areas of Mumbai in association with Kotak foundation.
Hobbies
Listening music
Binge watching good content shows mostly Thriller, Drama, Romcom
Reading
Cooking new dishes
Gardening
Health and nutrition
Reiki healing
Yoga.
Timeline
Senior Lead - Content Developer
LearningMate solutions Pvt Ltd
04.2022 - 03.2023
Lead - Content Developer
Learning Mate Solutions Private Limited
04.2013 - 03.2022
Subject Matter Expert (Math)
LearningMate solutions Pvt Ltd
01.2008 - 03.2013
Team Leader
MRCC
12.2006 - 12.2007
Lecturer
Athalye college of Arts, Commerce and Science
06.2006 - 12.2006
M.Sc. - Mathematics
University of Mumbai
06.2004 - 05.2006
B.Sc. - Mathematics
University of Mumbai
07.2001 - 05.2004