Sharmistha Chakraborty

• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Established strong partnerships with key stakeholders through consistent communication and collaboration efforts, promoting mutual success.
• Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
• Implemented agile methodologies (SAFe, Scrum@Scale, Scrum, Kanban) into program management processes, increasing adaptability in dynamic environments.
• Streamlined internal processes by conducting thorough evaluations and implementing necessary improvements.
• Established milestones and objectives based on input from functional areas and stakeholders.
• Built high-performance teams to address project goals and objectives for multiple projects.
• Met with project stakeholders on regular basis to assess progress and make adjustments.
• Implemented risk management strategies to mitigate potential barriers to project success.
• Collaborated with cross-functional teams to develop innovative solutions for complex business challenges, achieving company-wide growth.
• Optimized resource allocation, effectively balancing priorities and managing competing demands.
• Optimized resource allocation by analyzing data trends and adjusting budgets accordingly, maximizing profitability without compromising service quality or customer satisfaction.
• Championed best practices in project management, fostering a culture of continuous improvement.
• Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
• Streamlined communication channels to facilitate efficient collaboration among team members and stakeholders.
• Led change management efforts within program schedule
• Delivered high-quality results by setting performance metrics and monitoring progress against targets.
• Established scope, team priorities, maintained schedules and monitored performance.
• Developed detailed release plans based on broad guidance and direction.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Launched quality assurance practices for each phase of development
• Chaired weekly status meetings, providing clear updates on progress, milestones achieved, and upcoming objectives to keep stakeholders informed.
• Led quality assurance initiatives by introducing rigorous testing procedures that significantly reduced defects in final products delivered to customers.
• Optimized schedules to identify critical paths, major risks and deploy strategies.
• Managed complex engineering projects from conception to completion, ensuring timely delivery and high-quality results.

Scrum@Scale:

• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
• Improved project delivery timeframes through effective backlog management and sprint planning.
• Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
• Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
• Collaborated closely with product owners to prioritize backlog items based on business value and stakeholder needs.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
• Coached team members in Agile practices, promoting a culture of continuous improvement.
• Led sprint reviews and planning meetings to promote full team engagement.
• Promoted transparency within the project lifecycle by maintaining up-to-date documentation on progress, risks, and milestones achieved.
• Optimized resource allocation through capacity planning, maximizing team productivity without overloading resources.
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
• Created a culture of continuous learning through ongoing training sessions, workshops, and knowledge-sharing initiatives within the team.
• Removed obstacles by finding right personnel to advance tasks and projects.
• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Managed risks proactively by anticipating potential issues and creating mitigation plans.
• Fostered an environment of trust among team members through regular check-ins, open communication, and honest feedback.
• Empowered self-organizing teams by providing guidance on roles, responsibilities, and decision-making authority within the Scrum framework.

SAFe RTE:

• Facilitate SAFe PI planning, PI execution, ART Sync and Retrospectives
• Work with Agile coaches after each PI Retrospective and take actions to improve the next PI
• Coordinate with Product Management, Architects on Pre-PI Planning activities
• Manage the schedules, coordinate with business, scrum team, resource planning, to plan project releases
• Creates release plans that include deliverables and the release deadline.
• Manage multiple scrum teams on a mission to deliver similar group of features to the product
• Mitigating Risks, Issues, internal and external Dependencies by identifying, escalating and resolving
• Track and monitor product teams progress after PI planning
• Schedule features and system demos across teams with business for key capabilities
• Feature, System and Regression Test Tracking using JIRA and Confluence and ensure meeting Quality Criteria
• Produce different KPIs to support the health of the release

• Developed detailed functional specifications to guide development teams in creating robust software solutions for clients.
• Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization.
• Increased team productivity through effective communication, collaboration, and resource management strategies.
• Ensured successful project outcomes by proactively identifying potential risks and implementing mitigation plans.
• Collaborated closely with executive leadership to define project objectives, develop strategic roadmaps, allocate resources appropriately, and oversee execution efforts from inception to completion.
• Led cross-functional teams to successfully execute complex projects within scope, budget, and timeline constraints.
• Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions.
• Mentored junior analysts, providing guidance on best practices, technical skills development, and career growth opportunities.
• Coordinated with Development teams to design and implement custom applications tailored to specific business needs, resulting in increased efficiency and effectiveness of workflows.
• Achieved timely delivery of critical projects through effective prioritization of tasks based on urgency, importance, dependencies, resources availability.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Performed gap analysis to identify areas of improvement.
• Collaborated with stakeholders to define project objectives and criteria.
• Developed complex dashboard and reporting tools to track business performance metrics.

• Performed gap analysis to identify areas of improvement.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Collaborated with stakeholders to define project objectives and criteria.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
• Conducted interviews with key business users to collect information on business processes and user requirements.
• Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.

• Performed gap analysis to identify areas of improvement.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Increased efficiency in resource allocation by conducting detailed business requirements analysis.
• Collaborated with stakeholders to identify business needs and data sources.

• Strong experience in both Waterfall and Agile Methodology in Project Execution
• Very Strong Experience in complete SDLC life cycle in various projects as Business Analyst
• Experience in Analysis, Design, understanding business scenarios, designing workflows, wireframes/prototypes, creating user stories, use cases and building functional specifications
• Good experience in leading testing team, creating test plans, test cases, conducting functional testing
• Strong experience in building BRDs, Gap Analysis, Requirement Traceability matrix
• Experience in conducting demos with clients on scrum basis
• Defect tracking and handover to support
• Strong personal interaction, presentation and phone interaction skills; ensure professional level etiquette
• Working as a Lead Business Analyst in Shell
• Line management and personal development responsibilities for BA resource team.
• Ability to multitask and prioritize job requirements; team management (20 members), planning and coordination management