Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Websites
Timeline
Generic

Sharmitha P

Chennai

Summary

Energetic early professional Product support specialist with great time management and leadership qualities that showcase my client service skills. Optimistic personality in handling client escalation to the success rate and creating a healthy relationship for further business. A Good Team player who can be relied upon by your organization to achieve goals and targets.

Overview

1
1
year of professional experience

Work History

Product Support Specialist

Practo Technologies
Bangalore
09.2022 - Current

I was taking care of corporate medical appointments for L&T, Vestas, & Technic FMC etc from all over India. And I was taking care of site operation on the client end as a vendor support. Taking In & Out Bound calls handling customer escalations and providing solutions

Education

B.Tech - Computer Science

Kalasalingam Academy of Research And Education
Srivilliputur
06-2020

Skills

  • Escalation Management
  • Operational Execution
  • CRM Software
  • Project Coordination
  • Help Desk Support
  • Teamwork and Collaboration
  • Customer Service
  • Analytical Thinking
  • Relationship Building

Accomplishments

  • Almost in the Top 2 performers from the start till now in my current role on productivity.

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2

Affiliations

I have my terrace gardening Social Media page for my leisure time activity. And I'm good at cooking and doing fine arts.

Timeline

Product Support Specialist

Practo Technologies
09.2022 - Current

B.Tech - Computer Science

Kalasalingam Academy of Research And Education
Sharmitha P