SHARVAN KUMAR P
Bangalore
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Manager
Capgemini Business Services (India) Pvt. Ltd.
Bangalore
03.2015 - Current
- Directed operational processes involving more than 50 staff members in financial and accounting sectors
- Coordinated reporting processes for trade working capital, customer, and transfer pricing
- Partnered with onshore team for seamless business integration
- Executed Hyperion data uploads
- Oversaw governance and productivity in stakeholder reporting
- Supervised transformation of journal management processes
- Conducted pre-transition training sessions for team members
- Monitored transition completion for project timeline adherence
- Oversaw completion and approval of SOP/DTP tasks by business stakeholders
- Ensured seamless transition through comprehensive team training
- Assisted in-depth auditing activities for enhanced accuracy
- Led automation initiatives across EMEA and US regions
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Team Lead (General Ledger Accounting - Level E)
Accenture Services Pvt. Ltd.
Bangalore
08.2007 - 03.2015
- Guaranteed top-tier performance and SLA satisfaction
- Executed primary sign-off on all reviewed documents
- Assessed internal controls for SOX adherence
- Upheld industry-specific policies for ISO 27001 and BCM
- Oversaw asset tracking and reconciliation procedures
- Developed FA schedules and CAPEX reports
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Associate Technical Helpdesk
Greet Technologies Pvt Ltd.
08.2006 - 08.2007
- Cultivated customer rapport driving business expansion
- Guided new recruits on product expertise
- Provided technical guidance to clients on how to use the software, hardware, and applications.
Education
Bachelor of Commerce -
Bangalore University
Bangalore04-2006
Skills
- HFM Expertise Over Seven Years
- Google Data Studio Expertise
- Team Building/Leadership
- Business Intelligence (Power BI)
- Experience with AI Applications (Chat GPT, Copilot, Gammaapp etc)
- Financial Management
- Data Analysis
- Microsoft Office expertise
Certification
- Creating Dynamic & Interactive Dashboard Certification
- Certified Connected Managers, Capgemini
- Certified Enable Advance Program, Capgemini
- BPO TOP TALENT Program, Accenture
- ChatGPT & AI Hacks with MS Office Master class
- Microsoft Copilot Master class
Accomplishments
- Successfully completed transitions and automation projects
- Streamlined reporting processes and implemented new reconciliation methods.
Languages
Kannada
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Telugu
Intermediate (B1)
B1
References
References available upon request.
Timeline
Operations Manager
Capgemini Business Services (India) Pvt. Ltd.
03.2015 - Current
Team Lead (General Ledger Accounting - Level E)
Accenture Services Pvt. Ltd.
08.2007 - 03.2015
Associate Technical Helpdesk
Greet Technologies Pvt Ltd.
08.2006 - 08.2007
Bachelor of Commerce -
Bangalore University
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