Summary
Overview
Accomplishments
Work History
Education
Skills
Timeline
Shashank Khandelwal

Shashank Khandelwal

Business Head
Chandigarh

Summary

With over 17 years of leadership experience in sales and operations within domestic and international education industries, I bring a wealth of expertise in strategic planning, implementation, business operations management, expansion, analytics, and comprehensive business reviews. My strengths include customer acquisition and service, forging strategic alliances, and driving revenue and profit growth. As a seasoned team recruiter and trainer, I possess exceptional team management skills. With a robust business acumen, entrepreneurial mindset, and a talent for multitasking, I am adept at enhancing and optimizing business processes.

Overview

18
18
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Accomplishments

Canam Consultants Pvt Ltd.

· Established Canam's Edtech B2B Division, Iapply.io, from the ground up by assembling a team, implementing processes, and setting up systems.

· Attained a growth rate exceeding 100% year over year and established a B2B revenue stream that accounts for 30% of the overall B2C business for the organization.

· Formed a strategic alliance with the Ryan Group of Institutions to serve as their partner in Language Training and Study Abroad Consultancy for their students.

Charms Education & Immigration Services

· Devised and executed customized technology solutions to optimize business efficiency amid lockdown conditions.

Pearl Academy

· Achieved a remarkable 77% growth in enrollments to date by expanding the market in Punjab, Himachal, and J&K.

· Consistently maintaining a year-over-year growth rate of 7% to 10% in the region.

· Consistently ranked among the Top 5 Performers Pan India.

Lovely Professional University

· Spearheaded a 66.67% increase in enrollment figures from 1800 to 3000 in U.P.

· Established nearly 250 Distance Learning Centers nationwide within a span of 6 months.

· Introduced renowned brands such as CCD, Subway, and Dominos to campus facilities and secured a successful deal worth 3.5 Cr with Coke, encompassing the installation of 80 automated vending machines throughout the campus.

Work History

Business Head

Iapply (Canam Consultants Ltd.)
Chandigarh
09.2021 - Current
  • Collaborated with Top Management to formulate strategies for establishing the new B2B edtech division, Iapply.io, from the ground up.
  • Collaborated with the IT team to drive technological development and advancements.
  • Designed a highly efficient team structure, overseeing the recruitment process across all functional levels.
  • Implemented streamlined systems and processes to facilitate smooth business operations.
  • Established a network of thousands of Business Partners nationwide, contributing to a substantial revenue stream.
  • Achieved an impressive 100% year-over-year growth in the initial two years.
  • Generated revenue equivalent to 30% of the company's B2C business within a mere two-year timeframe.

Sr. Manager & Head – Business Operations

Charms Education & Immigration Services Pvt. Ltd.
Chandigarh
02.2020 - 09.2021

• Formulate policies, supervise customer service, and implement technology solutions.

• Enhance communication with 12 branch offices to foster stronger connections between Client Relations and localized Sales/Operations/Marketing teams.

• Facilitate multi-channel engagement by collaborating with internal and external stakeholders, including in-person and virtual fairs, to maximize student recruitments.

• Conduct monthly business performance reviews for all branches and serve as a catalyst between the Head Office and branch offices.

  • Recommended and implemented successful strategies to maximize revenue.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.

Manager - Channel Sales

Prometric Testing Pvt Ltd
Chandigarh
02.2019 - 01.2020
  • Analyze business needs of key customers for TOEIC/TOEFL programs.
  • Identify major training partners to boost test volumes through curriculum integration.
  • Collaborate with immigration consultants to promote certifications in institutions.
  • Advocate for incremental certification programs with key accounts based on business needs.
  • Participate in TOEIC/TOEFL events to drive adoption among various target groups.
  • Develop prospect lists and analyze existing and potential opportunities.

Regional Manager – Education Partnerships

Pearl Academy (Laureate International Universities)
Amritsar
07.2013 - 01.2019
  • Cultivating and nurturing relationships with schools and colleges in Punjab, Himachal, Haryana, and J&K.
  • Organize and conduct creative workshops and counseling sessions for students and teachers.
  • Develop sales strategies for the defined market to ensure student number goals are met.
  • Establish and maintain a channel network for revenue generation.
  • Initiate and coordinate action plans to penetrate new markets.
  • Contribute key insights to the development of a robust marketing plan.
  • Drive quality lead generation from tracking to closure.
  • Effectively track leads, share insights, and adjust sales strategy for optimal conversion.
  • Assist team/executives in preparing proposals and presentations.
  • Collaborate with a Digital Marketing agency to create campaigns aligned with the mission statement.
  • Collect feedback on the impact of digital campaigns, coordinating with the agency for necessary adjustments.

Project Officer

Lovely Professional University
Jalandhar
07.2009 - 06.2013
  • Counseling & Admission:
  • Implemented camp offices and admission offices in the designated operational region.
  • Collaborated with admission teams, ensuring smooth office functioning and achievement of admission targets.
  • Planned and executed diverse marketing activities like Talent Search Tests, Principal Meets, and Relationship Management.
  • Establishing Learning Centers across the Country:
  • Led lead generation, follow-ups, query handling, site visits, and preparation of reports for Learning Center selection.
  • Coordinated with Learning Centers and Legal Department for agreement execution and compliance.
  • Provided necessary support to Learning Centers, ensuring adherence to university rules.
  • Organized marketing activities with Learning Centers to drive business and meet admission targets.
  • Operations and Administration:
  • Vetted, standardized, and drafted various documents, including Agreements, MOU, Collaboration Agreements, Affidavits, and Lease deeds.
  • Negotiated terms for business ventures, acting as a liaison between other organizations and University Higher Authorities.
  • Assisted in formulating guidelines, processes, and standards for development.
  • Obtained and maintained memberships with various International Educational Organizations to strengthen international relations.

Financial Advisor

ICICI Prudential Life Insurance
Amritsar
01.2006 - 06.2007
  • Generate customer referrals and promptly follow up on leads to achieve optimal conversion rates.
  • Offer investment solutions tailored to customers' needs and objectives.
  • Ensure timely collection of renewal premiums, foster high customer retention, and proactively address issues through regular meetings to manage customer relationships effectively.

Education

MBA - Marketing

Punjab College of Technical Education (PCTE), Ludhiana
07.2007 - 06.2009

Bachelor of Commerce -

DAV College, Amritsar
07.2002 - 06.2005

Skills

    Business administration

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Timeline

Business Head - Iapply (Canam Consultants Ltd.)
09.2021 - Current
Sr. Manager & Head – Business Operations - Charms Education & Immigration Services Pvt. Ltd.
02.2020 - 09.2021
Manager - Channel Sales - Prometric Testing Pvt Ltd
02.2019 - 01.2020
Regional Manager – Education Partnerships - Pearl Academy (Laureate International Universities)
07.2013 - 01.2019
Project Officer - Lovely Professional University
07.2009 - 06.2013
Punjab College of Technical Education (PCTE) - MBA, Marketing
07.2007 - 06.2009
Financial Advisor - ICICI Prudential Life Insurance
01.2006 - 06.2007
DAV College - Bachelor of Commerce,
07.2002 - 06.2005
Shashank KhandelwalBusiness Head