SHASHANK BHARGAVA
IT Consultant
Gurugram,HARYANA
Summary
CAREER OBJECTIVE: IT professional with a focus on results and 12 years of experience who has demonstrated expertise in Identity and Access Management and Cloud Computing. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Assistant Consultant
Tata Consultancy Services Pvt. Ltd
07.2016 - Current
- Team Lead managing Tier 2 level Identity & Access Management activities for U.S Customer.
- Analyze, administer, and maintain user accounts and entitlements (e.g., infrastructure, applications, Active Directory, etc.) to ensure appropriate access rights are maintained
- Design, implementation, and adherence of access controls to protect data and applications (i.e., RBAC, roles, rules, profiles, templates, groups)
- Provisioning and de-provisioning user\application changes
- User creation, Security and Distribution groups, Shared folders, GPO’s, Server Management, Applications and Access Provisioning, Managing and Monitor user Database, Security Checks. Experience in SSO, AD FS and MFA.
- Good hands-on experience in IAM tools like BeyondTrust, Radiant Logic, VIP, Cyberark and Oracle Identity Manager
- Daily, Weekly, Monthly status reports. Incident and Task SLA Management.
- Create/Update Knowledge base articles and SOPs
System Engineer
Tata Consultancy Services
Gurgaon
07.2015 - 07.2016
- Handling client issues related to Active Directory Users and Computers.
- GPO’s, Security Groups, Shared Drive Map, VPN access, Application access, Citrix, Novel e-directory and Service-now
- Call and chat support.
System Engineer
Esage IT Services Private Limited
Jaipur
01.2013 - 07.2015
- Managing Dedicated Servers and Virtual Servers. Backups and disaster recovery (Create, Schedule, Manage, Restore data in case of Data loss, OS Crash or Server Hardware failure)
- Microsoft Hyper-V - Creating, Managing and Maintaining VM’s, Failover Cluster and SCVMM. VMWare - Creating, Managing and Maintaining VM’s, Cluster Management
- Configuring and Managing Alerts on Dashboard/Monitoring Tools for Server Administration. Monitoring tools like Opmanager ,GFI and PRTG
- Microsoft Web Server (IIS)-Resolve issue related to Site down, Managing Hosting panel of clients (Updating of DNS Records, Mails, Sub-Domains and Other details)
- Active Directory, Office 365 and Microsoft Exchange Server 2013.
Network Engineer
Wipro Infotech
Hanumangarh
05.2012 - 01.2013
- Project Name is NICNET in which Wipro Infotech aimed to manage, monitor and maintain the NIC Network
- Responsibilities: - Manage and Monitor the NIC Network Infrastructure. Troubleshooting of Hardware Devices and NIC Network Set Up. Managing Video Conferencing Sessions held for Collectorate. Coordinate with Clients for providing support related to SQL Server, Window Server 2003 and Government Website (Sugam Portal, Election Website, Land Record Civilization Software and Portal).
Associate
HCL Infosystems Limited
Ajmer
09.2010 - 04.2012
- Project Name is R-APDRP, in which HCL aim to find the cause of power losses and get online details of their Network, Assets and Consumers of Rajasthan State Electricity Board.
- Surveys of AVVNL Offices for HLD and LLD preparation.
- Framing of High Level Design (HLD) and Low Level Design (LLD) On Bases of surveys.
- Set up of Local Area Network and Establish connectivity with Datacenter.
- Vendor and Client Management.
- Installation and Configuration of Hardware (Desktop’s) and Network Devices (Printers and IP Phone’s).
- Management of Server and Router Rack’s.
- Penta Scanning of Local Area Network (LAN Cable Setup).
- Monitor network communication
Education
B.Tech - IT
Arya Inst. Of Engg. & Tech
Jaipur, RTU 05.2006 - 06.2010
Science Math -
Maheshwari Public School
CBSE 03.2005 - 04.2006
Skills
TECHNICAL PROFICIENCIES - Leadership, Identity and Access Management, Information Security, Cybersecurity, Cloud Computing
Platforms: - Windows 9x/NT/2000/XP/Vista/7/8,10, Window Server 2008 R2/2012, DOSNetworking: - LAN Administration, WAN Level-0, TCP/IP, EthernetTools: - Remote Assistance – Logmein, Backups and Storage - Ahsay Online Backup Manager, Acronis , Shadow Protect, Altaro, Windows server Backup, BackupAssit , Symantec Backup, Microsoft Office Suite - Word, Excel, PowerPoint, Outlook, Access, Sharepoint , Server Manager Dashboard - GFI, OPMANAGER , PRTG ,MANAGE ENGINE, Ticket Panels - Autodesk , Connectwise , Service Desk Plus , Service now, DHCP, DNS, Microsoft Exchange Administration, Active Directory, Citrix, Cloud Computing – HyperV and VMwareCertification
Microsoft Azure Fundamentals (AZ-900)
Timeline
Assistant Consultant
Tata Consultancy Services Pvt. Ltd
07.2016 - Current
System Engineer
Tata Consultancy Services
07.2015 - 07.2016
System Engineer
Esage IT Services Private Limited
01.2013 - 07.2015
Network Engineer
Wipro Infotech
05.2012 - 01.2013
Associate
HCL Infosystems Limited
09.2010 - 04.2012
B.Tech - IT
Arya Inst. Of Engg. & Tech
05.2006 - 06.2010
Science Math -
Maheshwari Public School
03.2005 - 04.2006