Shashank Chaudhary
Summary
Highly skilled professional with robust experience in Databricks, Primary & Secondary Data [NAS,SAN & Cloud] technologies such as Microsoft Databricks, Cohesity, Dell EMC, and Panzura. Expertise in configuring, implementing, and administering Linux-based platforms, with a strong focus on providing Level 3 technical support. Proven ability to troubleshoot complex issues, deliver hands-on assistance, and guide clients through successful deployments. Strong communicator with a collaborative approach, dedicated to customer satisfaction and continuous technical innovation.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
8
8
Certifications
4
4
Languages
Work History
Senior Technical Solutions Engineer
Databricks
06.2024 - Current
- Working with Databricks platform Team and assisting the Global customers
- Lead technical implementation and optimization of Databricks platform solutions, ensuring seamless integration with customer environments and workflows.
- Troubleshoot and resolve complex technical issues, ensuring timely and effective solutions while maintaining high customer satisfaction.
- Assist clients in scaling their data pipelines, optimizing performance, and ensuring security and compliance across cloud environments (AWS, Azure, GCP).
- Support pre-post sales engagements by providing technical expertise during customer evaluations, POCs, and RFP responses.
Senior Site Reliability Engineer
Cohesity
04.2021 - 06.2024
- Troubleshoot, debug and diagnose customer issues encountered with the Cohesity Backup Solutions
- Assist in Designing, and implementing Cohesity Backup and Smartfiles [NAS - SMB /CIFS, NFS ] Workflow in the Customer's Environment
- Deploy Cohesity POCs and troubleshoot the issues [Linux, Networking, DNS, Cohesity platform]
- Deploy Cohesity in Cloud [AWS, Azure], VMware, Physical Appliances
- Backup of Physical Servers, M0365, AWS, AD, VMware, DB's, NAS [Netapp, Isilon, NAS-Based] , Generic NAS etc
- Assisting CEs/Field Engineers onsite during any upgrades/replacement/scheduled activity
- Work with Engineering and product management teams to fix the bugs and add new features
- Create KnowledgeBase
- Assisting Team in Technical Front
- Buddy to new hires.
Service Delivery Engineer, Implementation Specialist
DELL Technologies
10.2019 - 04.2021
- Implementation and configuration of Isilon
- Implement the complete designs for various workloads
- Implement Cloud pools
- Implement Designs for migrations from Isilon to Isilon
- Implement Designs for migrations from other NAS products to Isilon
- Tech-refresh of Isilon Generations
- Relocation/Movement of Isilon
Senior Systems Engineer
Movate [CSS CORP
10.2017 - 10.2019
- With Panzura for 2years
- Deploy and configure Panzura filers on Hardware platform, VMware and as AMI (Amazon machine image) in cloud
- Perform Panzura Code and patch upgrades
- Assist with NAS Storage Configuration and Implementation
- Investigate performance issues within the filer
- Optimise performance on SSD storage by implementing features like data locality rules to yield best performance
- Provide assistance to Field Engineer in deploying the filer and resolving issue encountered while deployment
- Troubleshoot issues with the files that have access issue or locked (GRW )
- Troubleshooting issue with DFS shares, AD and on Windows shares
- Troubleshooting issues with DNS, DHCP and network setup for Panzura
- Filers
Associate Consultant
Wipro India
04.2015 - 09.2017
- Primarily responsible for providing L2 remote support for VNXe
- Gen-1&2(VNXe3100, VNXe3150, VNXe 3300, VNXe3200, VNXe1600)
- Clariion & VNX to customers across the globe
- Handling CIFS, NFS, iSCSI and replication related issues
- Handling escalations from Global Customers and Client managers
- Training and mentoring new hires for L1 remote support of VNXe and
- Clariion
- Collaborate with the Core or Engineering to work on Bug fixes, Server panics, Database issues.
Education
BBA - Business Administration And Management
IIMS
01.2010 - 01.2013
MBA - IT & Financial
IGNOU
04.2020 - 01.2022
Skills
Databricks Platform
Backup
Storage [NAS- SMB NFS & SAN]
Linux / Unix / Windows
VMware
Cloud AWS / Azure
Networking
Terraform
Rest API
Certification
Specialist - Implementation Engineer, Isilon Solutions Version 3.0
Timeline
Senior Technical Solutions Engineer
Databricks
06.2024 - Current
Cohesity Certified Multicloud Solutions Associate
02-2023
Cohesity Certified File and Object Services Associate
09-2022
Cohesity Certified Data Protection Associate
06-2022
DEA-1TT4: Associate - Information Storage and Management Version 4.0
02-2022
Senior Site Reliability Engineer
Cohesity
04.2021 - 06.2024
MBA - IT & Financial
IGNOU
04.2020 - 01.2022
Specialist - Implementation Engineer, Isilon Solutions Version 3.0
10-2019
Service Delivery Engineer, Implementation Specialist
DELL Technologies
10.2019 - 04.2021
Senior Systems Engineer
Movate [CSS CORP
10.2017 - 10.2019
Information Storage Associate Version 3
04-2016
Associate Consultant
Wipro India
04.2015 - 09.2017
BBA - Business Administration And Management
IIMS
01.2010 - 01.2013
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