SHASHANK CHAWAN
Nizamabad
Summary
Dynamic sales coordinator with proven success at Doctutorrials, enhancing customer engagement strategies and streamlining CRM systems. Expertise in technical support and relationship management led to improved client satisfaction and identification of customer needs. Achievements include driving revenue growth and optimizing sales processes through effective solutions.
Overview
8
8
years of professional experience
Work History
Sales Coordinator
Doctutorrials
hyderabad
01.2026 - 08.2026
- Streamlined CRM system to effectively track customer interactions and sales progress.
- Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
- Responded to customer inquiries promptly, enhancing overall client satisfaction.
- Coordinated training sessions for new sales staff to enhance product knowledge and sales effectiveness.
- Reviewed customer feedback surveys to identify improvement areas, contributing to higher satisfaction levels.
- Identified customer needs to increase profitability. and revenue by identifying customer needs and determining appropriate offerings.
- Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence.
Solar Energy Consultant
Isha technologies and service's
Hyderabad
06.2024 - 10.2026
- Advised clients on solar solutions and installations to optimize energy efficiency.
- Conducted site assessments to evaluate solar potential and feasibility, guiding project development.
- Collaborated with engineering teams in designing efficient solar systems.
- Delivered presentations on renewable energy benefits and incentives, enhancing client understanding and engagement.
- Managed project timelines, coordinating between stakeholders and contractors effectively.
- Trained junior staff in best practices for solar energy consulting.
- Developed financial models to aid clients in evaluating photovoltaic investments, supporting informed decision-making.
- Analyzed monitoring data ensuring optimal performance of solar equipment.
Senior Medical Sales Representative
Pratibha hospital
Nizamabad
01.2023 - 10.2023
- Developed and implemented detailed plans for introducing new products to physicians and other healthcare providers.
- Organized sales presentations, seminars, and workshops for medical professionals in order to promote product awareness.
- Provided technical support to physicians by answering questions about product features, benefits, and uses.
- Maintained records of sales activities such as appointments made, calls placed, samples distributed.
- Assisted in preparing training materials for new Medical Representatives joining the team.
- Provided feedback from field visits regarding product performance and issues encountered.
- Managed smooth and effective communication among physicians, patients, families and staff.
Insurance Agent
lifeinsurancecompany
Nizamabad
11.2021 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Maintained accurate records of all insurance transactions using computer software systems.
Banking Customer Service Representative
ICICI credit card sales, Saffron global company
Nizamabad
02.2021 - 01.2022
- Assisted customers with deposits, withdrawals, transfers, and other banking transactions.
- Resolved customer complaints or escalated them to the appropriate personnel as needed.
- Identified potential fraud cases and reported them to the supervisor.
- Applied banking knowledge and credit union programs to boost after-market product sales.
- Verified customer signatures against signature cards on file at the branch.
- Cross-sold bank products such as credit cards, loans, and insurance policies.
- Received telephone calls from customers regarding their accounts or services provided by the bank.
Senior Sales Executive
Vogo motor rentals
Hyderabad
01.2019 - 05.2020
- Developed and implemented strategic sales plans to increase revenue and market share.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
- Organized regular inspections of all motor vehicles to ensure safety compliance.
- Monitored fuel consumption, vehicle maintenance costs, and other operational expenses.
- Maintained records of vehicle insurance, registration, licensing, repairs.
Education
Bachelor of Science - ElectronicsandcommunicationEngineering
MallaReddyCollegeofEngineeringandTechnology
Hyderabad01-2019
Associate of Applied Science - MPC
Narayanajuniorcollege
Vidyanagar01-2015
Kakatiyahighschoolnizamabad - 10thstandard
Kakatiyahighschoolnizamabad
01-2013
Skills
- Client onboarding
- Lead generation
- Sales performance tracking
- Customer communication skills
- Engagement strategies
- Negotiation tactics
- Technical knowledge
- Data analysis
- Customer technical support
- Expense management
- Multitasking capabilities
- Service option presentation
- Relationship management
Languages
- English
- Telugu
- Hindi
Hobbies and Interests
- Watching Infotainment Programs
- Playing basketball
- Playing football (multiple games)
- Travelling
Disclaimer
I hereby declare that the above furnished details are fully true to the best of my knowledge and belief.
Timeline
Sales Coordinator
Doctutorrials
01.2026 - 08.2026
Solar Energy Consultant
Isha technologies and service's
06.2024 - 10.2026
Senior Medical Sales Representative
Pratibha hospital
01.2023 - 10.2023
Insurance Agent
lifeinsurancecompany
11.2021 - Current
Banking Customer Service Representative
ICICI credit card sales, Saffron global company
02.2021 - 01.2022
Senior Sales Executive
Vogo motor rentals
01.2019 - 05.2020
Bachelor of Science - ElectronicsandcommunicationEngineering
MallaReddyCollegeofEngineeringandTechnology
Associate of Applied Science - MPC
Narayanajuniorcollege
Kakatiyahighschoolnizamabad - 10thstandard
Kakatiyahighschoolnizamabad