Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Languages
Timeline
Generic
SHASHANK DESHMUKH

SHASHANK DESHMUKH

Wardha

Summary

Logistics professional with extensive experience in operational management and process improvement within Logistics and Quick Commerce. Demonstrated ability to enhance team performance and customer satisfaction through strategic inventory management and effective communication. Skilled in implementing cost control initiatives and promoting cross-functional collaboration to meet business goals.

Overview

11
11
years of professional experience

Work History

Senior Executive Relationship & Business Performan

Scootsy Logistics(Swiggy Instamart)
Nagpur
03.2025 - Current
  • Executed daily opening, closing, and shift change procedures to uphold operational standards.
  • Recruited, trained, and supervised new employees to build a competent team.
  • Assessed departmental efficiency, identifying areas for enhancement.
  • Developed weekly work schedules, ensuring adequate staffing levels.
  • Evaluated store performance metrics and implemented feedback-driven improvement plans.
  • Identified operational challenges and instituted process improvements for safety and productivity.
  • Managed inventory tracking and conducted physical counts to reduce loss.

Store Incharge

Bigbasket Pvt Ltd
Nagpur
05.2024 - 03.2025

Managing the Store in line with the company's standards.
* Maintain standards of health and safety, hygiene, and security.
* Responsible for the whole First Mile & last mile operation by Executiving things
which helps to keep my self Cost Effective.
Taking Care of First Mile which Includes :-
* Store Metrics :- Responsible for All the Store Metrics which includes (Any
Breaches, Inventory Mismatch or Correction, Store Management & Major
Escalations of Mails.
* Inventory :- Stock Receiving & Sending back to the MH, Inventory Hygiene,
Expiry Removal, Cycle count.

Operation Executive

Ecom Express Limited
Wardha
06.2022 - 02.2024

Managed daily operations, coordinating logistics and streamlining workflow to enhance efficiency within the team.

  • Worked with cross-functional teams to achieve goals.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Operation Executive

Sunrise Logistics
Wardha
03.2020 - 05.2022

Contributed to recruitment and training of staff, enhancing team efficiency.

  • Collaborated with team members to achieve project objectives and meet deadlines.
  • Developed functional solutions that resulted in cost savings.
  • Identified suitable candidates for recruitment processes related to expansion projects.

Station Manager

Connect India Pvt Ltd(Amazon)
Wardha
02.2019 - 01.2020
  • Managed Amazon last mile delivery center, overseeing recruitment of staff and delivery personnel.
  • Coordinated inwarding and outbound shipments, minimizing losses during delivery and returns.

Franchise Owner

BLUE DART EXPRESS LTD
Wardha
01.2015 - 01.2019
  • Directed franchise operations for leading logistics company offering extensive delivery solutions, including document delivery, air shipments, surface shipments, and e-commerce shipments

Logistics Partner

NAAPTOL ONLINE SHOPPING PVT LTD
Wardha
01.2014 - 12.2018
  • Managed franchise operations for Naaptol during teleshopping era.
  • Resolved customer issues with knowledgeable and friendly service, enhancing satisfaction levels.

Education

Bachelor of Science - Information Technology

Nagpur University
Wardha
01.2014

High School Diploma -

Maharashtra State Board
Wardha
02.2008

S.S.C. -

Maharashtra State Board
wardha
03.2006

Skills

  • Communication skills
  • Operational management
  • Inventory management
  • Process improvement
  • Customer relationship management
  • Logistics coordination
  • Eagerness to learn
  • Staff recruitment
  • Project management
  • Cost control
  • Performance improvement
  • Cross-functional team coordination

Languages

6,C2,6,C2,5,C1

Hobbies and Interests

Travelling and meeting new people.

Personal Information

  • Blood Group: B +ve
  • Date of birth: 06/14/91
  • Gender: Male
  • Nationality: Indian
  • Marital status: Married

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2

Timeline

Senior Executive Relationship & Business Performan

Scootsy Logistics(Swiggy Instamart)
03.2025 - Current

Store Incharge

Bigbasket Pvt Ltd
05.2024 - 03.2025

Operation Executive

Ecom Express Limited
06.2022 - 02.2024

Operation Executive

Sunrise Logistics
03.2020 - 05.2022

Station Manager

Connect India Pvt Ltd(Amazon)
02.2019 - 01.2020

Franchise Owner

BLUE DART EXPRESS LTD
01.2015 - 01.2019

Logistics Partner

NAAPTOL ONLINE SHOPPING PVT LTD
01.2014 - 12.2018

Bachelor of Science - Information Technology

Nagpur University

High School Diploma -

Maharashtra State Board

S.S.C. -

Maharashtra State Board
SHASHANK DESHMUKH