Shashank Dubal
Pune
Summary
Accomplished Scrum Master and Agile Delivery Lead with over 11 years of IT experience, including 7 years in agile environments. Expertise in leading Scrum teams and Agile Release Trains across various sectors using frameworks such as Scrum, SAFe, and Kanban. Proficient in PI planning, backlog management, and stakeholder engagement, driving continuous improvement and aligning delivery with business objectives. Experienced with Jira, Azure DevOps, and agile coaching, fostering high-performing, self-organizing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Scrum Master / PV Officer
Ergomed
01.2025 - 02.2026
- Led 2–3 cross-functional Agile Scrum teams (15+ members) delivering healthcare/clinical software solutions, improving sprint predictability by 25%
- Facilitated all Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives), ensuring >90% sprint goal achievement rate
- Implemented SAFe Agile practices, contributing to Program Increment (PI) Planning and aligning team deliverables with enterprise objectives
- Acted as a servant leader to remove 10+ critical impediments per sprint, reducing delivery blockers and improving cycle time by 20%
- Refined and prioritized backlog of 200+ user stories with Product Owners using INVEST and WSJF techniques, enhancing alignment with business needs
- Introduced Kanban boards for support workflows, improving ticket resolution time by 30%
- Tracked and analysed Agile metrics (velocity, burn-down, lead/cycle time) to support data-driven decision-making and foster continuous improvement
- Coached teams on Agile maturity and SAFe principles, improving collaboration and ownership within teams
- Collaborated with stakeholders across geographies, ensuring transparent communication and on-time delivery of releases
- Ensured teams met Definition of Ready and Definition of Done standards.
- Ergomed plc is a company that provides specialised services to the pharmaceutical industry, focusing on drug development and safety.
Agile Project Lead scrum master, Business Process Lead BPO-3
Tata Consultancy Services (TCS)
03.2021 - 01.2025
- Managed multiple Scrum teams (3–5 teams, ~40 members) in a SAFe Agile Release Train (ART) environment delivering enterprise applications
- Facilitated PI Planning, Scrum of Scrums, and cross-team coordination, improving dependency management and delivery timelines by 20%
- Drove Agile transformation by implementing Scrum, Kanban, and Lean practices, increasing team velocity by 30% over 6 months
- Acted as a liaison between business stakeholders, Product Owners, and engineering teams, ensuring alignment with strategic objectives
- Led risk management and mitigation strategies, reducing project risks by 25% and improving release stability
- Managed RAID logs (Risks, Assumptions, Issues, Dependencies), removed impediments, and reduced delivery blockers by 35%, leading to improved team velocity.
- Enabled adoption of Jira dashboards and reporting, enhancing visibility into sprint progress and facilitating stakeholder communication
- Mentored junior Scrum Masters and team members, improving Agile maturity scores across teams
- Championed continuous improvement initiatives by leveraging retrospectives to implement actionable improvements in over 80% of sprints
- Ensured delivery quality by enforcing acceptance criteria, backlog grooming, and release readiness practices
- Supported change management and Agile adoption at scale, aligning with SAFe best practices and Lean principles
- Tata Consultancy Services is an Indian multinational information technology services and consulting company.
Scrum Master agile Coordinator, Senior Associate
Bioclinica
12.2017 - 03.2021
- Transitioned teams from Waterfall to Agile (Scrum & Kanban), improving delivery speed by 35%
- Facilitated Scrum ceremonies for 2 Agile teams, enhancing sprint execution and stakeholder engagement
- Managed product backlogs (150+ user stories), working closely with Product Owners to define clear acceptance criteria
- Implemented Kanban workflow for production support, reducing backlog queue by 40%
- Identified and resolved team impediments, boosting team productivity and increasing sprint completion rate
- Monitored Agile metrics (velocity, burn-down charts), ensuring predictable and transparent delivery
- Fostered cross-functional collaboration between QA, development, and business teams to streamline project delivery
- Contributed to Agile best practices, documentation, and process standardization
- Played a key role in building a self-organizing, high-performing Agile team culture.
- Bioclinica is a global provider of imaging and cardiac safety services for clinical trials.
Safety Analyst
Sciformix Tech. Pvt. LTD.
Pune
03.2015 - 12.2017
- Reviewed case details to confirm validity against established criteria, ensuring compliance with safety regulations.
- Corrected data entry errors prior to routing cases in global safety database, enhancing data integrity.
- Reviewed and evaluated AE case information to determine necessary actions per internal policies and procedures, facilitating timely response to safety issues.
Education
Post-graduation diploma - Project management
Symbiosis Management and Skilled University
Pune, MH01-2022
Skills
- Scrum expertise and coaching
- Agile project management
- Sprint and backlog oversight
- Scaling agile methodologies
- DevOps and CI/CD practices
- Automated testing techniques
- Business agility principles
- Effective stakeholder communication
- Leadership of cross-functional teams
- Management of risks and dependencies
- Conflict resolution strategies
- Customer-focused delivery approaches
Certification
- SAFe 6.0 Scrum Master
- PROFESSIONAL SCRUM MASTER I
- Kanban Practitioner
- Scrum Master Accelerator
- Scrum Certification Prep +Scrum Master+ Agile Scrum Training
- Microsoft Excel - Basic & Advanced
Roles And Responsibilities
- Client/Vendor management.
- Internal training within Team and Active member of new recruit’s technical induction programs.
- Technical assistance to Marketing and Sales team.
Personal Traits
I am clear-minded, dedicated, possessing good communication skills. Work as a key player in challenging and creative environment. Confident of my abilities to work in a team.
Custom Section
Azure DevOps (TFS), Basecamp, Confluence, Jira, Jira Align, Monday.com, Rally, ServiceNow, Trello, VersionOne, Agile Program Management, ATDD, BDD, DevOps, Kanban, Lean, SAFe, Scrum, TDD, XP, Excel, Google Meet, Google Workspace, Jira Reports, Microsoft OneNote, Miro, MS Project, MS Teams, Mural, Notion, Planning Poker (online), PowerPoint, SharePoint, Skype for Business, Slack, Visio, Zoom, Automated Testing, Bitbucket, CI/CD, Continuous Integration/Delivery/Testing, GitHub, GitLab, Jenkins, Burn-down/Burn-up Charts, Cycle Time, Jira Dashboards, KPIs, Lead Time, OKRs, Power BI, Value Stream Mapping, Velocity, APIs, Appium, Cloud, JMeter, Katalon, Microservices, Postman, Python, ReadyAPI, Selenium, SQL, Unix, DB2, EasyRetro, Hadoop, Metro Retro, Miro, Oracle, PeopleSoft, Retrium, SAP, Spark, TeamRetro
Websites, Portfolios and Profiles
https://www.linkedin.com/in/shashank-dubal-4b540155/
Awards
- 🏆 Recognized at Tata Consultancy Services (TCS), Ergomed plc, and Bioclinica for successfully leading Agile transformation initiatives, improving sprint delivery, stakeholder collaboration, and team performance.
- 🏆 Appreciated for driving Scrum, SAFe, and continuous improvement practices across healthcare and fintech projects for clients including Johnson & Johnson and American Express, ensuring quality delivery, compliance, and operational excellence.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Languages
English
Proficient
C2
Marathi
Proficient
C2
Hindi
Advanced
C1
Interests
- 📚 Reading Leadership & Agile Transformation Books
- 🏸 Playing Badminton and Fitness Activities
- ✈️ Traveling & Exploring New Cultures
Accomplishments
- Recognized at Tata Consultancy Services (TCS), Ergomed plc, and Bioclinica for successfully leading Agile transformation initiatives, improving sprint delivery, stakeholder collaboration, and team performance.
- Appreciated for driving Scrum, SAFe, and continuous improvement practices across healthcare and fintech projects for clients including Johnson & Johnson and American Express, ensuring quality delivery, compliance, and operational excellence.
Timeline
Senior Scrum Master / PV Officer
Ergomed
01.2025 - 02.2026
Agile Project Lead scrum master, Business Process Lead BPO-3
Tata Consultancy Services (TCS)
03.2021 - 01.2025
Scrum Master agile Coordinator, Senior Associate
Bioclinica
12.2017 - 03.2021
Safety Analyst
Sciformix Tech. Pvt. LTD.
03.2015 - 12.2017
Post-graduation diploma - Project management
Symbiosis Management and Skilled University